JagexPoerkie

Hey there,

First of all, In general I would advise against staking.

Aside from that, we have released a hotfix about half an hour ago for an issue where it was possible for someone to crash anyone else in the game world. Which is obviously dangerous and something we don't want within our game.

Our initial investigations suggest that less than 25 players have been affected and the video above seems to be in line with our findings of this crash.

This issue is not linked to the server reboot from yesterday and it should no longer occur after the hotfix that went out earlier.

We have no reason to lie and I personally pride myself for being honest (even when it gets rough). I should get an earlier night today, hopefully!

The server got into a weird state because of a combination of player activity and a bug in the software. The fix that we applied should avoid it from happening in the future.

And if you do, make sure to report it so we can make it better for release!

I would attribute that to speculation and manipulation. There is nothing out of the ordinary from what we can see.

I would say this is unlikely, the tech / code we work works to upscale it but sadly it doesn't work the other way around. I will take note of the interest in this, I know there are more players who would like to see this.

The way fonts work in RuneScape is very different from any other game and it's not as easy to just make it bigger. We know there is a demand for this and it is part of the things that we investigate to make the game more accessible.

I will just reiterate that there has been no dupe and the reboot was to resolve an issue which would allow other worlds to fall over, hence we addressed it.

Claims or clear inaccuracies in posts like these are purely based on speculation and are in reality often used to manipulate prices of items. Hence we would always advise to do your due diligence before you decide to enter and trade on the rare item market.

Last but not least, we would never ban anyone for having a different opinion in our game and the subreddit is managed by a group of volunteers from the subreddit, we have no control over their decisions.

Please have a read of the updated we provided here.

Based on our investigations we can confirm there has been no duplication of wealth and it is has been something of a different nature compared to what transpired a little over a month ago. We decided to resolve this late at night because it had the potential of making other worlds go offline too.

Welcome to the life of a Community Manager! :P

I hope the various replies and update on the thread answers your questions.

We would by no means say it is normal for us to reboot the worlds that late at night.

We're all for transparency but sadly we did not have all the puzzle pieces at the time of writing. We had enough information for us to know it could happen to other worlds and what we could do to resolve it, but we hadn't figured out the exact cause and its implications. We needed more time for this and now we've got these, we've provided an update.

I've updated the thread, but we can confirm the game itself hasn't been impacted. The accounts who were playing on W11 at that time have since also been "unlocked" and can play again.

When we investigated W11, we did indeed find an issue that could also allow other worlds to fall over. To mitigate this we've rebooted the worlds with a change to stop the issue from potentially occurring.

After our investigation we can confirm that what caused world 11 to go offline was caused by something of a different nature.

Because we intend to continue the conversation once more information becomes available.

I've seen a lot of messages asking us for more information about the server reboot and whether this could have been a dupe.

Sadly, we're not in a position to answer that question yet. It takes a while for data/information to propagate/become available in particular if it is a massive game like RuneScape.

We are investigating it thoroughly and we want to be confident in the answer we give you, instead of potentially drawing conclusions too quickly.

We'be been made aware of an issue and given that we had the right people around, we've decided to address it.

Halowa everyone,

We'll be rebooting all game worlds in the next 30 minutes to deploy an essential server update to all our game worlds.

This maintenance will last for approximately 5 minutes.

Apologies for the disruption.

I would also like to ask that if you have any questions, comments or thoughts in relation to this. To post them as replies to this thread. This would make it easier to reply and keep all of you informed.

Update 22/07/2020 01:00 Game-Time

The Reboot has been complete and you can continue playing as normal.

Update 22/07/2020 12:00 Game-Time

After a thorough investigation, we can confirm that an issue which could cause worlds to go offline has now been resolved.

Regarding the concerns some of you have about the in-game economy: there has been no duplication of gold or rare/valuable items.

We would also like to reiterate that we take disruption of play and...