Jatheish

Jatheish



14 Jan

Comment
    Jatheish on Forums - Thread - Direct

Okay, now that you've got it running, can you try to join any server on the network you play on and see if that works?

Comment
    Jatheish on Steam Forums - Thread - Direct
Can you try to change your steam profile name, please?
Comment
    Jatheish on Forums - Thread - Direct

Okay, if the service isn't running then that'll probably be why you're having issues. When you launched the game, you did choose accept to installing the application, right?

Comment
    Jatheish on Steam Forums - Thread - Direct
Could I know your in-game name & the region you're playing on please?
Comment
    Jatheish on Forums - Thread - Direct

Thanks for the report Krush, we'll have our team investigate.

Comment
    Jatheish on Forums - Thread - Direct

We are working on a technical solution for this atm, hope to have it in as soon as possible.

Comment
    Jatheish on Forums - Thread - Direct

Would you be able to verify the following for me?

- If you open up task manager, do you have BEService.exe running in the processes tab? It'll look something like this

https://gyazo.com/3d1bdf12dca747c64534bd974aed3158

- And if you browse to this location: SteamLibrary\steamapps\common\ATLAS\ShooterGame\Binaries\Win64

Do you see a BattlEye folder & ATLASGame_BE.exe?


13 Jan

Comment
    Jatheish on Forums - Thread - Direct

BattlEye's FAQ suggests:


BattlEye detects that your game’s memory is not what it is supposed to be. Scan your system for viruses/trojans/spyware and check your RAM for possible defects (using tools like Memtest86). If that doesn’t help, the game’s installation on your hard disk is possibly corrupted – therefore, try to reinstall the game.

Could you give that a shot? It's not a widespread issue we're seeing atm.

Comment
    Jatheish on Forums - Thread - Direct

Alrighty, the team are going to setting this change live on the entire network, so you should be able to log in after the upcoming deployment.

Comment
    Jatheish on Forums - Thread - Direct

That's good news, do we have any other players able to verify?

It'll be N10 specific for this case, but we'll be rolling wide.

Comment
    Jatheish on Forums - Thread - Direct

Alrighty, for those of you on N10/N11 -- would you like to give it a shot now? Might have to give it a few minutes for the server to finish spooling up.

Comment
    Jatheish on Forums - Thread - Direct

Some additional questions folks (we're iterating on this at the moment):

- If you open up task manager, do you have BEService.exe running in the processes tab? It'll look something like this

https://gyazo.com/3d1bdf12dca747c64534bd974aed3158

- And if you browse to this location: SteamLibrary\steamapps\common\ATLAS\ShooterGame\Binaries\Win64

Do you see a BattlEye folder & ATLASGame_BE.exe?

Comment
    Jatheish on Forums - Thread - Direct

Could you guys let me know which specific grid you're playing on?

Comment
    Jatheish on Forums - Thread - Direct

Out of curiosity, how long does it take you guys to load into the game itself?