Jeto

Hey all,

The ‘Critical Hit’ graphic is flavour text for when you make a 5 Gem match. There isn’t a ‘critical’ bonus for making this match though.

But I have passed this feedback on!

Jeto - Support Human

Hey all,

When clarifying with the team, we believe this is tied to the Mana Potion issue. But I’ll keep my eyes peeled on it.

Jeto - Support Human

Hey all,

Reported this to the team already and should see a fix coming through soon.

Jeto - Support Human

Hey all,

We have not made any recent changes to the amount of damage standard skulls do, as described in your report.

Jeto - Support Human

Hey @alv-thanos

Thanks for sharing this! I have reported this extra spell text to the team.

Jeto - Support Human

Thank you to all who emailed through!

Submissions to join the upcoming BETA is now closed.

Jeto - Support Human

Hey all!

We have actioned some bug fixes, as well as some feedback (in Quality of Life feedback) within the next update coming. As well as ongoing updates.

In regards to the BETA itself, we keep the testing pool of players smaller, so we are able take on board and respond to all the feedback and reports they pass on. We do also consider anyone we can’t have in this round of BETA testing for future testing.
Unfortunately as much as we would love to have a whole squad of passionate players in to test out the new content that is on the way, if we keep the group smaller then we are able to share out time more effectively.
Also taking on all feedback from tester’s past and present, to better the whole beta testing process on both sides. Continuously trying to improve it!

I can pass on the feedback that maybe we should look into how our BETA Testers post is worded, for future updates.

Also on top of this, we have expanded our Customer Experience Team,...

Hey all,

Doom Skulls do activate Ice Fragment, both Doom Skulls and Uber Doom Skulls.

I originally thought they weren’t, when they would also take out Frozen Shieldbreaker in the same turn (testing with Uber Doom Skulls). But that was only the case when troop was destroyed before the trait could be triggered.

So, if Frozen Shieldbreaker is killed by a skull match, resulting in enough damage to kill it, the trait isn’t triggered because the Troop is dead…
But if they are killed by exploded skulls, the trait triggers. As it triggers in this order:

• 1. Skull damage dealt
• 2. Trait triggers
• 3. Explosion damage
• 4. Troop is defeated

As for the Potion Gem, if it is created on the same turn, and a match is also then created, the side that “attacked” Frozen Shieldbreaker gets the mana (as it would in the revers...

Hey all,

Are you still showing as unregistered @cosmor1969 ?

This can occur when there is a short amount of time before it begins, and in the back data Guild Wars is still being “set up”

Jeto - Support Human

Hey all!

Just heard back from the team, these appear to be intended. But will be reviewed in the future.

Daemon Gnome - Currently aware it is only dropping one compared to the other common Gnomes which drop x4. Linked to when that troop first released. Intended at the moment.

Mana Surge Gnomes - Believe this is due to Mana Surge Gnomes being new a new Troop.

The Emperor - Even though a Legendary, as it is used to craft in the Soulforge it will drop x1 compared to Cedric.

Again, I brought all of this up with the team and they plan to review it future.

Jeto - Support Human

Hey all!

Everyone has beaten me to it, @Sytro wrote it better than I could! But this feedback has been passed on before, but I’ll add it to our report!

And @Snooj, I’m aware of this! I’ll follow it up with the development team.

Jeto - Support Human

Hey all!

It’s that time… time for our Beta to return! We are making further improvements to this process, and working with our testers to refine it as we move forward. The beta will still take place on Discord, but instead of taking applications via the forums, we have a shiny new email to send them too!

Please answer the following questions in your email application. As we typically receive a lot of applications, please keep your answers brief and to the point.

• Your invite code! Please makes sure to include this in your email.
• How long have you been playing the game?
• What are your favourite game modes?
• Do you speak any additional languages?
• What device/s do you play on?
• What do you think makes you a good fit for the beta?

We will receive applications over the next week, and then choose our testers. We want to make sure there are some fresh testers with each update, and some old testers may be invi...

Hey @rbchaffe

I’ve passed this on to the development team to investigate further.

Thanks for attaching this screenshot as well!

Jeto - Support Human

Hey all!

I’ve passed this suggestion on to the team! This alternative to when you can’t trigger a Pet event, would work well with the suggestion of being able to manually select when bait is used, which has also been passed on.

Jeto - Support Human

ps. @Wow your art destroys me every time I see it hahah

Hi @seiya1234567890

Attualmente, come accennato, questo è un problema noto. Il team sta ancora indagando su questo e sta lavorando a una risoluzione.

ps. Mi scuso se questa traduzione è terribile!

Currently as mentioned this is a Known Issue. The team is still investigating this and working on a resolution.

ps. Apologies if this translation is terrible!

Jeto - Support Human

Hey all,

I’ve added this to my report.

Thanks for attaching those videos @sls !

Jeto - Support Human

Poor Tink!

As these graphical issues often go out without needing to notify the whole team, there is every chance you will see it before I get a chance to let you know!
But if you are seeing no fix for a continued period of time, as always, let us know and we can follow it up.

I’ll follow up on the Challenge Tier achievement again though!

Jeto - Support Human

Hey @OneWorld

When I reported this issue initially is was as a general display issue with the achievements. I did give some examples, but if there is anything more specific you have seen since, definitely send them through!

Jeto - Support Human

Think this art is canon now