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KlauseTheBear

KlauseTheBear



26 Aug

Since the split is over, I wanted to share my experience on buying LCS Pass and Pro view

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Yo /u/Defenus !! Thanks so much for writing this detailed breakdown of your experiences with team pass / pro view. This is great feedback.

A few thoughts as someone who has worked on / around both of these products.

  • Team Pass - we feel this frustration. We are really bummed with some of the issues we ran into with Team Pass, and we have to do better. Everything you wrote is correct, and we need to improve if we are going to make it worth your money again next year. FWIW we made massive changes to the visualization of your progress on on the watch.lolesports.com/rewards page to help some of these issues, but it is only one small step in the right direction. More to come.

  • Pro View - Pro View has overall met most of our expectations. It's a very new product that wasn't even ...

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21 Jun

Pro View not working

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Originally posted by kvothre

thanks for the response! it was working during the misfits vs sk game now. so things are looking fine at the moment.

HYPE!

Pro View not working

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Hey everyone, We had an outage in our livestats service that hit broadcast + pro view + watch.lolesports.com. We believe it has been resolved and everything should be working for the next few games, but we are keeping an eye on it.


18 Jun

Pro View: Leveling up the Esports Viewing Experience

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Originally posted by Corregidor

What happened to the stats for the free stream on lolesports now? Did you guys have a change of heart?

Nope! Stats are still there, we just had some system-wide outages this past weekend :( We made several improvements this week that should restore full service for this upcoming weekend.


03 Jun

Pro View Vods do not give Watch or Team Pass Mission Credit

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Originally posted by RorzaSpirit9

u/KlauseTheBear

I am having issues with the Fan Pass on OCE. Still upset I couldn't get a team pass however I am not getting credit for my Fan Pass missions whether it's a live game or VOD from Pro View or not. Do I have to watch the OPL specifically?

Hmmm interesting. Let me call in u/riotkatana

Pro View Vods do not give Watch or Team Pass Mission Credit

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Originally posted by pringlesaregood

if i watch vods of my team on lolesports, do they count towards my mission? ive watched both vods and they have not counted toward my mission rewards

Yo! We had issues yesterday with our rewards infrastructure, however it should be resolved now. Live games / VODs in both Pro View or regular watch will count towards rewards!

Questions about the new Pro View

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Hi Samspudzz,

Due to the widespread google outages we had some issues with authentication and logging in on watch.lolesports.com. This should be fixed now, so if you are still seeing a purchase prompt please DM me and we will try to hunt down the bug

Pro View Vods do not give Watch or Team Pass Mission Credit

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Originally posted by [deleted]

[deleted]

We had several issues over the weekend with the rewards platform, but it should be healthier now. If you still see issues overnight ping me and We will follow up. Sorry for the interruptions everyone!

Pro View is fantastic.

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<3


02 Jun

One change Pro View desperately needs

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Originally posted by Vall3y

I love pro view. How about a "minions meet" event on the timestamp? basically 1:30 game time

LOL love the name.

Pro View completely not working

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Originally posted by readoclock

There are a number of Pro View bugs I am experiencing:

1) If I navigate to the Pro View VODs page, I can see all the games and a hand symbol appears but clicking does nothing, no VOD will load. The exception to this is the MSI best of 5 series which I can click on the numbers 1 -5 and load a VOD.

2) if I am on a Pro View page I cannot navigate to another Pro View page, i.e. I cannot navigate from Pro View Watch to Pro View VODs or vice versa, I have to exit to another web page and then reaccess Pro View.

3) the volume randomly mutes itself over and over again every few seconds. I have to reload the page when this happens to make it stop.

4) The game actions on the timeline randomly stop working every now and then regardless of what you do with the settings. I have to reload the page to get them back.

I am sure there are others...

All of these with Firefox on windows 10.

Edit: posting this here and hoping you can fix some of t...

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Wow, thanks for the post! I will add all of these to the bug list and we will start trying to reproduce so that squashing can begin.

ProView: Showing humanity of pros.

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Originally posted by ifancytacos

I posted this somewhere else, but I'll share again.

My #1 desire for it is to be able to pop out individual streams into their own windows while they are sharing the same video player settings, so if I pause one, they all pause, and they are all synced together. I have two monitors, but with proview as it is, I have to keep it on a single one. I'd love it if I could have the proview on my main monitor with the main stream on the second with the sound of the casters.

I tried to do this by having two instances with the eye button to share, but when I click in and copy the link into a new tab, it just shows the vods page for proview. Maybe this is because it doesn't work with vods, maybe it's an issue on my end, or maybe the functionality isn't there to have two synced connections on one computer. IDK.

I'm not a dev, so I don't know the complexities of popping out individual streams but staying synced. Might be hard when considering VODs (which is 90% of what I...

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Popping video into multiple browsers is something we have chatted about internally. It does work with watch with friends as you mentioned, but only on live games (a bug we need to squash). We are also investigating more user control over audio for sure. Thanks for the feedback!

Pro View completely not working

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Hi everyone - quick update from our side, it looks like google is experiencing major outages across the board right now which is affecting watch.lolesports.com (all the things, but Pro View most heavily).

So sorry about the problems, we are triaging actively on our side.

ProView: Showing humanity of pros.

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Originally posted by ifancytacos

What's the best way to submit feedback to y'all? Proview is at a state where I don't regret my purchase, but I wouldn't buy it again. With a few small changes, I'd probably plan on picking it up for next year as well.

Share it here! We have been collecting lots of feedback from reddit and twitter and will be pulling it into a backlog of work starting tomorrow :)

ProView: Showing humanity of pros.

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Originally posted by Agleimielga

tbh that should just be implemented as a feature, basically toggling audio on/off for the main cast (or pov cast)

Agreed. We are exploring better ways to enable user control of audio first thing Monday. :)


01 Jun

One change Pro View desperately needs

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Originally posted by Matanza

Would it be possible to do something to help skip past pauses. Loving proview so far!

Ohhhh that sounds nice! We will throw this in the list

One change Pro View desperately needs

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Originally posted by Slayr698

Hey there klaus and whatever other rioters are watching, I love the idea of pro view and will definitely be adopting. Have you considered looking to other streams that watch the game, say LS or members of lpp and having the opportunity to sync their cast onto the preview stream. Like a select casting audio, main broadcast, noob friendly broadcast, ls broadcast etc. I love that you guys are finally trying to make the lcs feel like more than just a watch on twitch video. Cheers for the hardwork

Yes! We have talked about this a bit internally, but nothing to promise yet. We want to see how influencers approach the product and go from there.

One change Pro View desperately needs

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Originally posted by BlameMyFriends

Does soon mean this split?

We will be starting work on it next week!

Pro view sound

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Hi resch97!

Yes, we flagged this yesterday on launch as a high priority change. Hopefully we have more updates next week!!

One change Pro View desperately needs

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Originally posted by nizzy2k11

Is there a way to put the stats bar on the right like it was on the old site? Or at least to sync multiple pages of my own so I can multi-screen or even multi-computer the site for multiple views?

Hmm, I don’t think this is something we thought of. You want multiple browser tabs of the same game open so you can watch like 6 streams at once? Or just stats in one browser and stream in another?