Magyst

Hey Everyone

Explore the world in a whole new way! The v7.40 Content Update is driftin’ in tomorrow, February 19 at 8 AM ET (1300 UTC). There will be no downtime.

Thank you!

Hey Everyone

Explore the world in a whole new way! The v7.40 Content Update is driftin’ in tomorrow, February 19 at 8 AM ET (1300 UTC). There will be no downtime.

Thank you!

Hey Everyone,

Just wanted to give a quick heads up that we've sent out a small update this morning that fixed the issue which caused your abilities to be out of order. It may take time for this update to propagate for everyone.

Please let me know if you run into any issues with this. We apologize for any inconvenience this caused over the weekend.

Thank you!

Hey everyone, this is definitely a visual bug. However, we have something in mind to accommodate this UI error. We're currently drafting up some messaging to share and should have it stuck on the top of this sub-reddit as soon as we work out the details.

Stay tuned!

EDIT: Here is that post.

The bug that causes this issue has been resolved.. meaning it will not occur for anyone else. However, this does not mean that all items lost would have been granted back.

We're still investigating accounts to determine impact.

I did! Also to note in that post "However, please keep in mind any bugs or push backs could change the delivery dates of the blogs / videos."

We added some information about the Hero Loadout in our Road Map post. We also noted that we're going to release the blog and video closer to the features release, which is tagged for v8.0.

Hey there, can you check your DMs? I need to dig into your client logs and find out why you were kicked.

Thank you!

Hey there, can you please check your DM's? I need some additional information from you so we can dig more into this.

Thanks!

This is definitely a high priority bug. It should be fixed by early next week.

Hey everyone, we're working on a fix for the ability quick bar. However, that particular issue requires a new client where as the fixes above could be tied to a hotfix. I definitely understand the frustrations and promise that we're going to get this fixed.

Also, just a heads up, this issue should have been resolved in the v.7.40 update.

Can anyone impacted by this issue please DM me the following (please DM me this information, do not make it public on this thread):

Email:

Account Name:

Platform:

Weapon you Recycled that didn't give materials back:

THIS IS NOT FOR COMPENSATION. I need this information to send over to the team to review where and why this is happening and how we can proceed with fixing this issue for everyone.

Check your DM's please. I need some account information from you so that we can investigate.

Hey everyone, I'm looking into why this issue is happening.

Are the schematics that aren't giving back the invested materials... have they been pulled out of your collection book at some point? This may be able to help us identify why this is happening.

Hey u/Mizeshi, Was this an item you pulled from the collection book at some point?

Here is our Trello Card for tracking this issue. Thank you guys for calling this out!

Hey everyone, I just wanted to give an update on a couple of things!

• The Frostnite issue has been resolved!
• We're looking into the reasoning behind the ability swap. Here is our Trello Card for those that want to track the status of this issue.

Thank you!

We're taking a look into why this happened. I have created a Trello Card regarding this issue for tracking.

Everyone, we're aware that the ability bars have been re-ordered. We're looking into why this happened. Here is our Trello Card for this issue.