PUBG_Hawkinz

Hi everyone,

We’re aware that many of you are having a bad experience with the recent changes to matchmaking that went live in Update #22. The intention of these improvements is to re-enable map selection and provide a better game experience and faster queue times. 

The improved system is intended to automatically send players to the region that provides the lowest ping, but unfortunately an error related to ping calculation occurred and the player’s location wasn’t being identified correctly, resulting in them being placed into matches in a region that didn’t provide the optimal gameplay experience. Due to the large number of players affected by this issue, the gameplay experience for many players has been impacted negatively and we sincerely apologize for this.

Within the last 24 hours we deployed an initial fix to prevent players from connecting to the wrong local region. The team is actively working to resolve the remaining issues in a fix we expec...

MAINTENANCE IS NOW COMPLETE

Please note: Our team is investigating an issue which is preventing players from linking their PUBG account with Twitch.

Additionally, we're investigating two issues with sound related to bullet casings and the firing sound of some weapons.

We've added the changes to the Update #21 patch notes here: ...

“FIX THE GAME.”

This is a phrase we’ve been hearing a lot lately. Since we released PUBG as an Early Access game last year, the game has grown exponentially, and we’ve been fortunate enough to have millions of incredibly passionate players like you. However, we haven’t always been able to meet your expectations. Simply put, the game still has many unresolved issues.

The bottom line is, you’re the reason for our success. You’ve stuck with us, and now it's time for us to deliver the fixes you've been asking for.

That’s why today we’re announcing a new campaign called "FIX PUBG." For the duration of the campaign, we’ll be entirely focused on addressing problems with the game, including bugs, long-needed quality-of-life improvements, and fundamental performance improvements. Through...

Hi everyone,

Last week on our test servers, we implemented a change to the marker system, which allowed players to easily place a 3D marker without opening the map. Our intention for this change was to make marking easier while supplementing call-outs and communication during fights.

Our team had lengthy discussions regarding this system, including how it affected gunplay, and we came to the conclusion that the new system needs some more tuning before it is ready for live servers. Because of this, we have removed 3D markers from the test servers and they will not be included in PC 1.0 Update #19. We are going to make some adjustments to the marker system to minimize its effect on gunplay and will be putting a revised version back on the test servers soon for another round of testing and feedback.

The test server exists specifically for this reason, so that we can squash bugs and hear your early feedback on new features to the game, so a big thanks to everyon...

Hi everyone,

Maintenance will begin on live servers when this post is 3 hours old. It's expected to last approximately 4 hours.

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When maintenance is over, PC 1.0 Update #18 will be available to play. If you haven't yet seen the patch notes, you can check them out here:

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Hey everyone,

Maintenance will begin on the live servers when this post is 5 hours old. It's expected to last approximately 3 hours.

Once maintenance is complete, 1.0 Update #17 will be available to play and the new leaderboard season will begin.

Y...

Hi OC players,

As you know, ever since we launched the first version of map selection in Update #12, certain queues in OC have suffered from serious matchmaking problems.

First-person queues—FPP Solos in particular—have suffered from extremely long or even infinite matchmaking times. Players have reported issues finding games in FPP Du...

Hey everyone,

The PUBG Global Invitational in Berlin at the Mercedes-Benz Arena is almost here and tickets go on sale June 20.

Attendees will have the chance to score exclusive in-game items.

PGI ticket sales and event information is available here:

https://pgi.playbattlegrounds.com/

Hey everyone,

The new Event Mode: War Mode - One Shot, One Kill is now live!

It’s all Kar98ks (and handguns, for when things go sideways) and you're rocking a ghillie suit in the rain.

No knockdowns this time around, no chance to be revived.

We got a lot of feedback from players that it was crazy frustrating to constantly knockdown enemies with a sniper and not get the kill, with other players just focusing downed players for points.

You can read the full event details here: ...

THE LIVE SERVER MAINTENANCE IS NOW COMPLETE

Hey everyone,

The live servers are now in maintenance, which we expect to last 3 hours. As always, we'll keep you updated if anything changes.

As soon as the maintenance is complete and the servers are stabilized, we'll make an announcement on PUBG Help.

This is mainly back-end stuff, but there are also some small bug fixes and a performance improvement being added from our test build:

• Optimized character’s movement logic for a small boost in frames.

• Fixed an issue where grass color was unnatural

• Fixed an issue where characters were intermittently invisible in match replays and death cam.

As soon as the maintenance is complete, the new ...

Hey everyone,

We've extended the final testing period for Sanhok until June 7, 4am PDT / June 7, 1pm CEST / June 7, 8pm KST.

We hope you use this extra time to both enjoy the map and share your feedback with us.

The decision to extend the testing period had a lot to do with the feedback we received in relation to poor server performance on Sanhok compared to live servers. We're still investigating this issue.

We did identify a potential issue impacting server performance related to the total number of vehicle spawns (on Sanhok specifically) and we've just released an update reducing the total number of vehicle spawns on the map.

Please give us your feedback on this change and whether it impacts your gameplay experience in a positive way.

We're working on other critical issues, including a bug which many of you reported where the sound of other players footsteps cannot be heard, even when they're close to you.

Hey everyone!

Sanhok is back for the final round of testing before it goes to live servers before the end of June.

As always, we're looking for your feedback on how the map plays, how it looks, how the performance is, everything!

We've made some changes since the last test, including adding the recent performance improvements from live servers. You can read all the changes in the patch notes here: ...