RCrower

Hey, Riot Crower here, from the EMEA Esports team

Just want to let you know that we are fully aware about this and are listening to all the feedback. I don't want to try to justify the format, or context as to why we landed on this format for EU specifically.. It would look very defensive, and honestly it is a bit pointless, because the reality is that at the end of the day, we missed the mark here. No if's or but's

That's it really. We are the ones that need to worry about ensuring that we have the best VALORANT competitions possible, so will take it to heart and make sure that we do better moving forward.

And please, always keep the feedback coming. We may not always answer, but I guarantee you we are always listening, and feedback, from both teams and fans, is key to help us do better

So we are done for the day! Not gonna lie, we knew we had a lot of support from all you, but is still nothing compared to this.. Really, thanks everyone for your kind words! Today was a much smoother day and I am really proud of the team, hopefully you were all able to enjoy and disconnect for a bit! Now is time for us to get some rest, and then back to work to see how we can continue improving and do even better next week. Thanks everyone, see you next week!!! <3

Hello everyone! Riot Crower here, Head of Live Production in EU.

So, we got the LEC Back! But clearly it was not in the best shape it has been.. We had multiple issues with the show yesterday as I am sure you all noticed, especially with regards to connectivity and audio, that ultimately forced us to deal with a lot of pauses and even broadcast one of our games without any casting audio

The team worked tirelessly to bring the show back this week, and overnight to tackle the issues that we saw yesterday. We have a lot of changes and improvements behind the scenes that will help us deal with as many curve balls as destiny wants to throw at us, and should ultimately give us a better online show today and going forward. Hopefully you will all notice that when tuning in today.

I thought it might be helpful if I explain a bit further exactly what problems we experienced, give you some context about our technical setup and the complexities of operating our show rem...

Let's go! Yeah, maybe it will look a bit different to what we are used to, but I am genuinely excited to try something different that is still LEC at core. Looking forward to Friday !

: )

It's happening. 100% Fnatic makes it out of groups. You know why ? Because I predicted it. http://pickem.lolesports.com/share/series/6/user/9064362/my-picks so far my predictions have been 100% accurate, and that means, without a doubt , that it will happen again today. 100%. It's math, you can't argue with it.

Hijacking top comment for visibility

Hey everyone, Riot Crower here, I’m the Head of Production for Riot Games in Europe. Firstly, thank you to everyone speaking up and giving this feedback. Making sure our audience have a good experience is our highest priority, and we know that we missed the mark on that yesterday. We’ve heard you, and we’re doing everything in our power to improve that experience for today.

Each venue and location we go to has its own complexities and restrictions, but we’ve worked with our local partners to bring about some changes for today.

Food: Unfortunately there is very limited concessions capacity at this venue. We had tried to compensate for this by deploying food trucks at the entrance, but it clearly wasn’t enough food and wasn’t communicated well. So today we’re working with our local partners to see how we can bring additional snacks and food onsite, and putting up more signage directing people to it.

Smoking / Securi...

Not gonna lie, the moment we took everything down was both exciting and scary at the same time.. the old studio was always "There" so taking it down felt like removing the good old safety net that has always been there for you right before making a leap of faith.. But! Everything turned out great and I am super proud of the team and what was accomplished in such a short timeframe. Glad you guys like it ! This is just the begining for the LEC, so let's see what comes next :)

Ok so, I have written three different answers for this thread. Every single time I end up with what feels more like an RR Martin book rather than a simple Reddit answer, so going to try a new approach keeping this very simple.

TLDR? It sucks. we were also frustrated about it.. lots of "New" (New players, process, PC's, Peripherals, studio, etc) + some client/Server issues.

Things tied to "New" get ironed out and should be much better next week. Server issue was fixed on spot, and client issues are trickier, as we cant fix them on spot, but we are already working internally to get those fixed.

Now, We are also very excited about the LEC and all the new changes and improvements that we have done. This was once again a brand new studio,new broadcast package, branding, all the content around the league, the work on the actual show itself etc..

We are pushing the limits further than ever to produce the league you all deserve, and this is just week one, t...

Glad you liked it ! As you can see we did some drastic changes to the stages (and with that I mean that not a single stone of the old one can be found anywhere.. aaaall gone )

Lots of changes on the show, so please let us know what you think! All feedback wanted, the good and the bad. We are always listening , and on days like today more than ever.

To clarify in case there is still any doubt , the last two games will indeed be played at the Roadshow! With 2nd and 3rd fighting on Saturday for a spot on the finals on Sunday. Kinda Spice things up a bit compared to the old format :P. Really looking forward to see it in action !

I play a lot of video games - Right now I'm a god at dragonball fighterZ

Ok ok ok.. That is 100% False. He is terrible at that game.. Do not trust anything he says from now on, he is already lying on his opening statement, so imagine how the rest of the answers are going to be...

Ok so.. yeah 17:00 not cool or intended ! Apologies for the panic moment.. we let the right people know and are fixing the schedule already.

Hey guys. Hijacking this for visibility... I am on the road right now but, I am 99% sure this is a typo and not an intended change. I am confirming now with the team and will update ASAP

Hey,

We had some issues on the back-end today that basically killed the live stats functionality, so apologies for that !

The team is working on getting a fix for it ASAP, in the meantime fear not, while it's not getting updated live you should still eventually get those sweet sweet points, I gotta keep that n1 spot in our office league..

Thanks! Passed this on to the team already to take a look

Team already did some changes for today. Hopefully it is more clear now, let us know!

Definitively not intentional. Right now we are having issues with runes and spectator that will be fixed for 8.2 , so in the meantime we are actually implementing it at the GXF level on top of the observers feed.

The workaround involves feeding the info directly from the API but , honestly it's not perfect, so sometimes it fails / gets behind, and then we have the team manually gathering the runes and adding them individually. So.. tldr? Far from perfect, team is fully aware. Full solution will come in 8.2 , until then we are trying the best to workaround this problems

Yeah, actually already made a comment on that one on another thread The team is aware of this and already have few ideas in mind to improve readability . Not sure if we can make them happen for tomorrow honestly, but it is in the to-do list!

Hey guys, This is valid criticism. We actually have a lot of new tech at the studio (The entire core is new, not to mention all the added features, like the video walls) so there is a lot of fine tuning that we are still doing, on top of the classical "New players, new peripherals.." that go with any new season.

Overall, we are trying very hard this year to shake up the status quo on almost everything tied to the EULCS and hopefully today is just the begining of that. Glad to see that overall the reception has been positive, there is a huge team that has been working behind the scenes to make all this changes and improvements happen

Keep that feedback coming! and we will do our best to continue ironing out those small issues. Trying to speak more with actions that with words this time, so let's see if we deliver ;)