Saltypatra

Saltypatra



07 May

Post

Originally published at: A New Mythic Approaches – The Lord of Slaughter (Nintendo Switch) – Gems of War

New Mythic Troop: The Lord of Slaughter The Lord of Slaughter will be the only Mythic Troop available in Glory, Gem, Guild & VIP Chests for the next 7 days.

Post

Originally published at: Bounty Weekend – Pox Hare – Gems of War

New Bounty Troop: Pox Hare The Pox Hare from Pan’s Vale, is this weekend’s Bounty Captain. The Pox Hare will be available in the Bounty Shop, and will appear in Gold, Glory and Guild chests in 3-4 weeks’ time.

Post

Originally published at: A New Mythic Approaches – The Archduke – Gems of War

New Mythic Troop: The Archduke The Archduke will be the only Mythic Troop available in Glory, Gem, Guild & VIP Chests for the next 7 days.

Comment

If possible could you please post the error code you’re getting?

Comment

Thanks for the clarification team. I’ll pass this on.

Comment

I’m glad to hear that our support team helped you. <3

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If that’s the case please contact our support so we can help you further. I’m not sure if this is a strange bug or if there’s a knowledge gap. Thank you. :slight_smile:

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Hello other Xbox players, is anyone else getting this issue as well? Some more reports would really help.


06 May

Comment

Could some more people weigh in here?

We checked out server status and everything is working correctly and there have been no time outs. There may be an issue happening somewhere else, and that could be in game, or in the real world with certain regions. Please provide information regarding your device, where you are located, and your internet connection.

Comment

Thanks for replying, I have let our team know and they are looking into this further.


05 May

Post

Originally published at: New Pet – Son of Tau – Gems of War

New Pet: Son of Tau A new pet has been released, Son of Tau. You can get your Son of Tau from the daily Pet Rescue for the next 24hrs. Son of Tau will also start appearing as a potential Pet Rescue from Pet Gnomes.

Comment

Hi @Qemuel, I escalated this issue with our team and they have looked into your account and tried to fix the issue. Is your account working now, or are you still experiencing these Cliffy errors?


04 May

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This is feedback and has been put in the appropriate category.

Comment

This looks very strange, I’m sorry to hear about it.

Please contact our support here: https://gemsofwar.zendesk.com/hc/en-us.

We need some further information regarding this, and if anyone else that has experienced it could weigh in that would help us greatly. We want to figure out how widespread this is.

Comment

I understand. Unfortunately I am unable to do purchase issue tickets, so I was unable to personally resolve this issue for you.

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Thanks for letting us know. (Probably not gonna fix this, heads up.)

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Thanks for reporting this. Is anyone else having this issue? If so, please let us know.

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Please try what @Snooj has recommended, and if that doesn’t work please let us know.


03 May

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Thanks for starting this therad and keeping everything in the first post, it’s greatly appreciated it. I’m passing this on, thanks again!