ShieldMaiden

ShieldMaiden


12 Apr

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For those locked out of Punika can you clarify if you’ve completed Feiton or previous regions quests?

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For those locked out of Punika can you clarify if you’ve completed Feiton or previous regions quests?

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Just came here to say yes, the reduction is intended! Thank you footsteps!

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25% reduction on brel hard crafting is intended

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Thank you for the heads up! The team is aware of the problem and currently looking into a fix! Apologies for the frustration!

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Thank you for the heads up! The team is aware of the problem and currently looking into a fix! Apologies for the frustration!


29 Mar

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You mean this post? Just making sure it’s able to be seen or unseen for some weird reason.

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Not at all overriding Roxx or saying that false bans are not a concern. Just explaining that we cannot investigate nor reverse bans through forum threads.


28 Mar

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We have and continually remove large amounts of bots. Not saying this is the only thing contributing to any change in numbers but it can be part of it.

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Fixed! Thank you for bringing it to our attention!

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Returning player feedback is extremely valuable to us.

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There are currently no plans for merges.

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Due to us not currently having the tech we cannot give an estimate in time if or when merges will happen.

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Could you let me know which server? And how high the ping is? Also, if its a continual high ping or if it spikes in any certain places.

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While we don’t talk about bots, we are very aware of the situation and continuiously roll out ban waves. We’re also closely monitoring which changes we’ve made and how they are effecting the bots vs the players. The reason why we haven’t spoken about it in detail is to also prevent those large scale bot companies from knowing what we are doing.

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We are no longer accepting ban appeals through the forums. The one time we did was for a very specific reason and situation which has been resolved. CMs do not have the tools to investigate nor the tools to make reversals. Ban appeals must go through the ticket and CS process.


17 Mar

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LOL *bug. Reading and typing in too many threads at once.

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Yes, its a visual bot that does not withdraw any BC.

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Be sure to post here just so smaller threads arn’t missed. Thank you!

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We absolutely do care about the issue and continually work on it. Threads like this allow us to see when disconnects begin spiking again and what we should look into. We always appreciate feedback and this helps us pinpoint things a bit faster.




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