Hey folks,
We’ve seen continued questions regarding the current process for Competitive payments. We recognize that we failed at making the current process as easy to navigate and understand as it should be. We’re going to fix this and would like to update you on future improvements we’re making to the overall process. For those players who are still experiencing issues, we’re working to be more proactive in collecting any incomplete or incorrect information that we need to process payments.
Payment Process Improvements (COMING SOON)
Our primary areas of focus for improvements to the Competitive Payment process include: (i) providing players with status updates, via email, on a regular basis; (ii) creating a more intuitive landing page and payment flow that allows players to more easily track the status of their payments; and (iii) enabling players to more easily make changes to their information. Find more details on the upcoming changes below:- We will...