That is very unfair and a superficial observation. BandaiNamco is the only one listening to our feedback and fighting against decisions Neowiz makes that negatively affect the community. The same kinds of decisions that ran Bless Online into the ground. They have to fight for every scrap of information they give us. If we're not getting as much info from them, its because Neowiz is keeping it from them. Judging from this post, the sabotage is working
I sincerely worry about direction of the game after PC release when Neowiz makes decisions without BNEA involved. The whole move feels ungrateful after BNEA saved the franchise from fading away forever.