TinyWiking

TinyWiking



28 May

Comment
    TinyWiking on Support Forums - Thread - Direct
Unfortunately it's the way this bundle works and we can't give out keys for the upgrade pack as each key actually costs us money ><. The product team is aware of this issue and will see if something can be done in the future (as this is also related to Steam settings) but for now there's nothing for us to do.  

13 May

Comment
    TinyWiking on Support Forums - Thread - Direct
@Wolfspyder Can you restart Steam and add the bundle to your cart again to see if something has changed? The product team made a minor change to see if this solves the problem but unfortunately Steam doesn't allow major changes during sales so if it ain't solved we may not be able to fix it at the moment ><.  

02 Apr

Comment
    TinyWiking on Support Forums - Thread - Direct
ShiShiShi666 said: They are not fixed yet :( i really love game but i cannot play :(
This was actually supposed to have been fixed last week. Can you check if you've got an update for the app/Windows pending? The problem wasn't actually with our game but how the app read ownership and if it's not updated, it may not work. I'll also let our Nvidia contact person know so they can double check on their e... Read more

14 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
Beat me to it haha :D! If this crops up again please let us know!  

13 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
We've reached out to our GFN point of contact and asked them to see what's going on. I'll update the thread when I hear back.  

27 Sep

Comment
    TinyWiking on Support Forums - Thread - Direct
The details in post 11 are amazing, good job @Generalizor and thank you! I do agree though that it's not really a long term solution ><. I had a chat with one of the CKIII wizards and they've asked for some files so if anyone affected by this can zip up the entire \Documents\Paradox Interactive\Crusader Kings III\crashes folder and attach that they can open an internal investigation and see if they can sort this out.  

03 Apr

Comment
    TinyWiking on Support Forums - Thread - Direct
Ch3m4 said: Well, with all the respect in the world, I think you didn't pay attention. I'll hope that one day an update will fix the problem, just like the last update messed it up.
Thanks for your help.
This isn't something we can fix as it's not the games fault. What I think has happened is that the gamepass app/most recent Windows update changed permissions and since you've got it installed in the Windowsapps folder it most likely won't work. Please try what Andrew suggested above:

  1. Uninstall the game
  2. Open the game pass app
  3. ...
Read more

31 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
Also, for anyone with this same issue, if you check the installation directory for Stellaris there's a Stellaris application file, if you run that it should skip the launcher, does that start the game?  
Comment
    TinyWiking on Support Forums - Thread - Direct
Hmmm that error looks like this would solve: https://support.microsoft.com/en-us...-or-file-46361133-47ed-6967-c13e-e75d3cc29657

Can you work your way through that and see if anything makes a difference?  

30 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
Can you guys check if there are any logs generated in your \Documents\Paradox Interactive\Stellaris GamePass folder? In particular the crashes folder. We've had a hard time replicating this so we're at a bit of a loss here.  

21 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
We've just released a launcher update. Please restart Steam and check if the launcher updates to 2023.4.1 and then start the game. For Linux and Mac users, it may be another few minutes before the update is available.  

08 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
Actually this should be sorted very shortly :p. A hotfix is in the works and you should get a launcher update in a little bit.  
Comment
    TinyWiking on Support Forums - Thread - Direct
If you could attach the launcher logs (Settings in Launcher > export logs > attach them) that'd be great as I've passed it on to the launcher team but they need to logs to try and figure out what's going on!  

26 Jan

Comment
    TinyWiking on Support Forums - Thread - Direct
Possibly a stupid question but have you tried closing Steam completely, rebooting your PC and then starting Steam as administrator? Basically the problem is that the launcher couldn't talk to Steam:

Steam reported an unknown error. Additional information: Couldn't get SteamId: Steam API is not initialized  

10 Jan

Comment
    TinyWiking on Support Forums - Thread - Direct
This shouldn't impact your game though. I double checked and whilst I see the same in the launcher, in game it shows as owned and enabled. The launcher team is aware of this and looking into it.  

19 Dec

Comment
    TinyWiking on Support Forums - Thread - Direct
Can you give it another go now? It should be sorted from what I understand.  

15 Dec

Comment
    TinyWiking on Support Forums - Thread - Direct
Also, please make sure you're on the latest version of the game, the crow won't appear unless you're on 1.8 or above.  

14 Dec

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    TinyWiking on Support Forums - Thread - Direct
Can both of you check if you have the Płock Diadem in your barbershop? I've confirmed that you're both signed up and have the item registered to your account so it should really be there!

unnamed.gif  

12 Dec

Comment
    TinyWiking on Support Forums - Thread - Direct
Lab42 has been informed and are looking into this as we speak! For the time being we don't have solution so please bear with us.  

06 Dec

Comment
    TinyWiking on Support Forums - Thread - Direct
What if you stick your save games in your Documents\Paradox Interactive\Crusader Kings III\save games folder? I understand you moved your installation to a new SSD but your Documents folder should still be on your C drive and have this folder.