TinyWiking

TinyWiking



16 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
Andrew is right, your temps are the cause. If you don't trust us, trust the manufacturers own specifications:

1647421812745.png
(https://ark.intel.com/content/www/u...54690k-processor-6m-cache-up-to-3-90-ghz.html)

Your CPU is cooking hence your PC shuts down to prevent irreparable damage. If you don't want to accept this that's fine but ... Read more

14 Feb

Comment
    TinyWiking on Support Forums - Thread - Direct
Great to hear, sorry about the hassle, the hotfix was released late on Friday but I'm happy you got to enjoy the game during the weekend :D!  

10 Feb

Comment
    TinyWiking on Support Forums - Thread - Direct
Can you uninstall the game, restart the launcher and then reinstall it? That should pick up on the DLC.  

04 Oct

Comment
    TinyWiking on Support Forums - Thread - Direct
This has made a comeback for reasons unknown >  

13 Sep

Comment
    TinyWiking on Support Forums - Thread - Direct
This is something that's currently being investigated, we've had several reports about this across multiple games on Game Pass and we're having a difficult time figuring out why this is happening! We've also been unable to replicate it so I have no idea how long it will take to solve it.  

06 Apr

Comment
    TinyWiking on Support Forums - Thread - Direct
Just want to give you a headsup that this has been reported to the Surviving Mars team and they're going to look into fixing this more permanently. Unfortunately it's not something that can be hotfixed so it will take a bit of time.  

22 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
We're investigating this now but having a hard time replicating it. Could we please get the cpatch.log to check if we can spot the issue? It should be located in:
C:\Users\{User}\AppData\Local\Paradox Interactive\launcher-v2  

19 Mar

Comment
    TinyWiking on Support Forums - Thread - Direct
Can you please attach the save game that this is affecting (or all of them if there are more)? You can find them in:
\Documents\Paradox Interactive\Stellaris\save games  

15 Mar

Post
    TinyWiking on Support Forums - Thread - Direct
Short summary of your issue
Test 1

Game Version
1.1

What OS are you playing on?
Windows

What platform are you using?
Windows Store

Do you have mods enabled?
No

Have you tried verifying your game files (Steam only)?
Yes

How much "pain" is this causing you?
4

Please explain the issue you experienced in the most condensed way possible
TEws

Please explain how to reproduce the issue
teeeeest

Is there anything else you think could help us identify/replicate the issue?
teeeeest

I have attached a save game
Yes

Upload Attachment
File(s) attached...

10 Nov

Comment
    TinyWiking on Steam Forums - Thread - Direct
This was brought to my attention as I'm the support manager. Hai!

You're right, we don't accept tickets via email and in the auto reply you got, there was a link to our helpdesk where you can contact us. However as has already been suggested in this thread your ticket is nothing that we can help you with, we are support, not developers ;).

If you want some background as to why we don't accept email tickets please see this article:
https://support.paradoxplaza.com/hc/en-us/articles/360002290474-I-emailed-support-paradoxplaza-com-and-no-one-replied-

07 Oct

Comment
You've made three posts about the same thing in less than an hour. Don't spam. Thread closed.  

29 Sep

Comment
    TinyWiking on Support Forums - Thread - Direct
Perfect! Odd that you were automatically thrown into the Beta launcher though but of well, magic I guess :D!  
Comment
    TinyWiking on Support Forums - Thread - Direct
I had a chat with the launcher team and the version you have is the Beta version. Can you please try and reinstall the launcher to see if that boots you back to the correct version (2020.12)?

Step 1: Remove game-specific files created by the launcher

For each game that uses the launcher, you will need to delete the following files or folders, if they exist, from the game’s data directory (e.g., Documents/Paradox Interactive/Age of Wonders Planetfall):
  • .launcher-cache
  • content_load.json or dlc_load.json (depending on game)
  • game_data.json
  • mods_registry.json (optionally, also delete the mods folder)
  • newsfeed
Step 2: Uninstall the launcher and remove its settings files

  1. Go to Add or Remove Programs and uninstall “Paradox Launcher v2”
  2. Delete the following files or folders, if they still exist:
    1. C:\Users\\AppData\Local\Paradox Interacti...
Read more

04 Sep

Comment
    TinyWiking on Support Forums - Thread - Direct
I'd like you with this issue to test something. Add CKIII to the allowed list in Windows Ransomware and see if that does anything for you.

www.windowscentral.com

Windows ...

Read more

03 Sep

Post
    TinyWiking on Support Forums - Thread - Direct
Have you stumbled across clipping issues when you combine some hair and headwear, or perhaps other outfits? Please share them as we'd like to know :D!
This thread is ONLY for these kinds of issues and if you come across it please make a reply and include a screenshot (as the ones below) showing the combination that triggered it and we'll investigate it further!

{ "lightbox_close": "Close", "lightbox_next": "Next", "lightbox_previous": "Previous", "lightbox_error": "The requested content cannot be loaded. Please try again later.", "lightbox_start_slideshow": "Start slideshow", "lightbox_stop_slideshow": "Stop slideshow", "lightbox_full_screen": "Full screen", "lightbox_thumbnails": "Thumbnails", "lightbox_download": "Download", "lightbox_share": "Share", "lightbox_zoom": "Zoom", "lightbox_... Read more

02 Sep

Comment
    TinyWiking on Support Forums - Thread - Direct
We're working on this btw, just wanted to pop in and let you know! So far, according to our systems, the login should work fine but clearly that's not the case hence we're digging deeper. Can you please check the following:

1. Are you using a VPN? If so, please disable it and try again
2. Can you please sync your computers clock in Time and Date settings in Windows? It's a bit of a long shot but could actually solve it!  

28 Aug

Post
    TinyWiking on Support Forums - Thread - Direct
Greetings!

In order to help us in QA we wanted to provide you with some guidelines on how to write a bug report. If your reports follow the same structure it will help us quickly identify (and hopefully reproduce) the issues, which in turn will make us more efficient. { "lightbox_close": "Close", "lightbox_next": "Next", "lightbox_previous": "Previous", "lightbox_error": "The requested content cannot be loaded. Please try again later.", "lightbox_start_slideshow": "Start slideshow", "lightbox_stop_slideshow": "Stop slideshow", "lightbox_full_screen": "Full screen", "lightbox_thumbnails": "Thumbnails", "lightbox_download": "Download", "lightbox_share": "Share", "lightbox_zoom": "Zoom", "lightbox_new_window": "New window", "lightbox_toggle_sidebar": "Toggle sidebar" } :)... Read more

22 Aug

Comment
    TinyWiking on Support Forums - Thread - Direct
I suggest you check step 4 and 5 on this page as that could be the issue:
https://www.drivereasy.com/knowledg...is-unable-to-start-correctly-0xc00007b-error/  

16 Jan

Comment
I'd also like to point out that we are not the first company to apply this policy to their forum. Blizzard, Wargaming, Trove etc all have toxicity rules in place to minimize the levels on their forums.

- Will people get a chance to explain their behavior?
No. If you make a post that is classed as toxicity the infractions are permanent. Explaining your actions in a way that makes more sense and is acceptable after someone slaps you for it means that you could have phrased your post differently to begin with. In other words, you should have done that from the start.

- Will you update the forum agreement?
Yes, though it will take a little time. I'm also considering expanding them to make them clearer (though compared to for example Steams ToS they are much clearer ;)!).

- Will you go on a crazy "ban everyone that disagrees with the devs!" ... Read more
Comment
Strigoi Tyrannus said: I hope the permanent ban won't be issued easily or as the next step after first temp ban. I don't want the forums to mellow down too much because no one dares to day anything. If that happens, people might just start to make "fake accounts" and troll even more, just because that is the only way to comment and ban means nothing on a fake account. Well, they might keep a more "legit fake account" when making a 100% surely not a bannable post, but when criticising, using a disposable account and being overly toxic compared to what they normally would post.
EDIT: Hope I wasn't toxic. ...
Read more