Ubi-Borealis

Ubi-Borealis



18 Jun

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

Thank you for taking the time to share your experiences and feedback regarding the Trial of the Wolf in Wenlocan. The development team have been notified about the issues when tracking indirect kills in this challenge, and are currently investigating further. I've passed on the reports you have all shared within this thread so they can take a closer look at these in the ongoing investigation.

@Kennyannydenny - Thank you for such a detailed report of your own experience. I'm glad to hear you've been able to achieve gold, and apo...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

Thanks for reaching out to us. I've taken a look at the investigation taking place regarding your report with the duplicate medallions. The development team are still looking into this issue further, and we don't yet have any new updates to share with you.

Once we have any new information to share regarding the investigation into duplicate items, we will post this within the forums as soon as we are able to.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

Thanks for reaching out to us. I've taken a look at the investigation taking place regarding your report with the duplicate medallions. The development team are still looking into this issue further, and we don't yet have any new updates to share with you.

Once we have any new information to share regarding the investigation into duplicate items, we will post this within the forums as soon as we are able to.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @bielik01!

Thanks for reaching out to us. I've taken a look at the investigation taking place regarding your report with the duplicate medallions. The development team are still looking into this issue further, and we don't yet have any new updates to share with you.

Once we have any new information to share regarding the investigation into duplicate items, we will post this within the forums as soon as we are able to.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you're encountering trouble with the Mōdraniht Tattoo set. I understand that you're all repeatedly receiving the tattoos into your inventory, but without the "Bonus Content" pop-up that would appear previously. Is that correct?

Thanks so much for those videos, @HIDDEN1NE, and for such a detailed report on what actions trigger the tattoos to be re-added to your inventory. I'll pass these along to the development team and reopen the investigation into this issue.

If you haven't already, would you be abl...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you're encountering trouble with the Mōdraniht Tattoo set. I understand that you're all repeatedly receiving the tattoos into your inventory, but without the "Bonus Content" pop-up that would appear previously. Is that correct?

Thanks so much for those videos, @HIDDEN1NE, and for such a detailed report on what actions trigger the tattoos to be re-added to your inventory. I'll pass these along to the development team and reopen the investigation into this issue.

If you haven't already, would you be abl...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there!

I'm sorry to hear that you're encountering trouble with the Mōdraniht Tattoo set. I understand that you're all repeatedly receiving the tattoos into your inventory, but without the "Bonus Content" pop-up that would appear previously. Is that correct?

Thanks so much for those videos, @HIDDEN1NE, and for such a detailed report on what actions trigger the tattoos to be re-added to your inventory. I'll pass these along to the development team and reopen the investigation into this issue.

If you haven't already, would you be abl...

Read more

17 Jun

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks so much for that video, @TheeElf! I've passed this along to the development team so they can take a closer look at what might be causing "Stinky but Deadly" to not retroactively unlock.

If we require any additional information, we will reach out within this thread.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks so much for that video, @TheeElf! I've passed this along to the development team so they can take a closer look at what might be causing "Stinky but Deadly" to not retroactively unlock.

If we require any additional information, we will reach out within this thread.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks so much for that video, @TheeElf! I've passed this along to the development team so they can take a closer look at what might be causing "Stinky but Deadly" to not retroactively unlock.

If we require any additional information, we will reach out within this thread.

Thanks! 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for letting me know what you've tried to get the challenge to unlock, @TheeElf. To help the development team to look into this further, would you be able to send us a video that shows the following:

  • That you have the Swordfish equipped as your main weapon.
  • That after killing an enemy, the challenge remains locked in the Ubisoft Connect Overlay. You can access this from the main game menu.


We can then pass this along to the development team for a closer look.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for letting me know what you've tried to get the challenge to unlock, @TheeElf. To help the development team to look into this further, would you be able to send us a video that shows the following:

  • That you have the Swordfish equipped as your main weapon.
  • That after killing an enemy, the challenge remains locked in the Ubisoft Connect Overlay. You can access this from the main game menu.


We can then pass this along to the development team for a closer look.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for letting me know what you've tried to get the challenge to unlock, @TheeElf. To help the development team to look into this further, would you be able to send us a video that shows the following:

  • That you have the Swordfish equipped as your main weapon.
  • That after killing an enemy, the challenge remains locked in the Ubisoft Connect Overlay. You can access this from the main game menu.


We can then pass this along to the development team for a closer look.

Thanks! 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Sdadams1013! Welcome to the forums 🙂

I'm sorry to hear that you've encountered this issue, and are unable to complete Eurviscire. Thanks for taking the time to share your report with us. The development team are aware of this issue and they're currently investigating further. We don't yet have any new information to share from the investigation at this time. I've now passed on your ...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @xTheGodOfWarx! Please don't hesitate to reach out within this thread at any time if you have any further questions or concerns 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

You're welcome, @xTheGodOfWarx! Please don't hesitate to reach out within this thread at any time if you have any further questions or concerns 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for a link to the video, @xTheGodOfWarx! I'm able to view it perfectly. I'm sorry to hear that you've been affected by this issue for five months now. I've now forwarded your report to the development team so they can take a closer look at this. If we require any additional information, we will reach out to you within this thread.

Any new updates will be shared in the News & Announcements forum, so I'd also recommend keeping an eye out here for the most up-to-date information.

Thank you 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for a link to the video, @xTheGodOfWarx! I'm able to view it perfectly. I'm sorry to hear that you've been affected by this issue for five months now. I've now forwarded your report to the development team so they can take a closer look at this. If we require any additional information, we will reach out to you within this thread.

Any new updates will be shared in the News & Announcements forum, so I'd also recommend keeping an eye out here for the most up-to-date information.

Thank you 😊...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

I'm sorry to hear that you're having trouble uploading a video, @xTheGodOfWarx. Thanks for providing me with a detailed description of the issue you're encountering.

Could you try uploading the video to a sharing platform, such as YouTube or Google Drive? This should allow you to post a shareable link within this thread, allowing us to take a closer look at the video. We can then forward this to the developer's for a closer look.

Thanks! 🙂...

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Comment
    Ubi-Borealis on Support Forums - Thread - Direct

I'm sorry to hear that you're having trouble uploading a video, @xTheGodOfWarx. Thanks for providing me with a detailed description of the issue you're encountering.

Could you try uploading the video to a sharing platform, such as YouTube or Google Drive? This should allow you to post a shareable link within this thread, allowing us to take a closer look at the video. We can then forward this to the developer's for a closer look.

Thanks! 🙂...

Read more