Ubi-Toon

Ubi-Toon



24 Apr

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Hey would you be able to inbox me your username and platform?

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Hey,

Could you please confirm which platform you are seeing this on please?

Thank you kindly


23 Apr

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Hey Agents,

Could we just get confirmation which platform you are seeing this on please?

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Hey,

What platform are you seeing this on agents?

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Hey!

Which platform are you experiencing this on agent?


22 Apr

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Originally posted by pomekPL

Ok, if so, I sorry. I was trying both levels you mentioned. Because "the wipe solution" worked, I didn't have to lower the level.

Absoloutly no need to be sorry Agent :) I'm glad the wipe solution has worked for you, I've heard it can be quite tricky to work

Comment

Originally posted by pomekPL

It does not matter. On heroic you can't wipe so you won't finish the mission. In other words – it seems like the level of the mission does not impact. The location is just bugged.

Hey, this does matter, this issue doesn't seem to be occuring on lower difficulties and only seems to be happening on Challenging and Heroic.

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Hey,

For us to look into this issue for you, could you please contact our support teams

https://support.ubisoft.com/en-GB

They will need your username/ gamertag

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Hey, could you confirm that this occurs on heroic or challenging please agents?


20 Apr

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Hey Agents,

Thanks for reporting this, really interesting to see that is only affecting players on consoles. We will look into this on our end.

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Hey,

Thanks for the report and video agent, we have fed this back to the team.

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Thanks for reporting this agent, this does not look like it's working as intended.

This has been noted and reported. (Thanks for the added video to showcase this)


16 Apr

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Hey,

We are looking into the server crashes and connectivity issues, in particularly affecting Asian servers.

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These are really good!!!

Thank you so much for sharing!

Will forward them to our Agent Highlights and social team :D


15 Apr

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Thanks for all the replies,

We are currently investigating the crashes and server issues.

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Tune in for the State Of The Game to find out more info on this one :)

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Hey Agents,

Could you please confirm which platform you are seeing these disconnects from and also what area of Asia you are from?

Thank you kindly

Ubi-Toon


06 Apr

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Hey,

We heard your feedback and have implemented a checkpoint before the boss battle.

This should be in place when we next patch.

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We haven't forgotten about this one and a fix is in place.

We are just waiting for the next title update to implement the change.

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This is brilliant !