UbiShoreman

UbiShoreman



11 Apr

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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by PIPIPOOPOO:
Originally posted by UbiShoreman: We have a fix out on the TTS! If you get a chance to try that out and report back we would appreciate it!
ill ty it thanks

Of course! Feel free to come back and let us know if the issues persists!
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    UbiShoreman on Steam Forums - Thread - Direct
To anyone having audio issues, we do have a thread on our forum compiling them here[forums.ubisoft.com]! It would be helpful for us to get all of these in one place, so if anyone wants to post here, it would help us out!
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    UbiShoreman on Steam Forums - Thread - Direct
We have a fix out on the TTS! If you get a chance to try that out and report back we would appreciate it!

10 Apr

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Alright, thanks for sharing - I'm going to move this over to the support forum so we can see what's going on!
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Originally Posted by PrimusPhoenix99
Excuse me Ubisoft, but there is a problem more big in ranked. There's the presence of player that use 2° account more low of ranking and disturb the normal player, that are bronze, silver and gold. And with this 2° account this player use cheating and hack for don't lost their principal account. Ubisoft you can provide for this big problem in ranked?
Hey Primus, i understand that this could be a frustrating problem that has been echoed in the community. As it stands currently, please be sure you are gathering as much information about these players as possible (i.e. usernames, screenshots, anything you think we would find helpful) and report the... Read more
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Hey Primus, just to be clear, you're referencing Ashe's entry through that window looking odd?
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Originally Posted by YABOINIGEL69
Recently in Silver, I have had some bad experiences with teammates trolling on match points. team killing twice and killing himself, meaning its a 2v5 so we lose more often than not. Reporting players seems to do nothing and they'll experience a 30 minute ban for losing 4 teammates their rank. How is this fair? Bans should be increased to days if they troll leading the loss for their teammates, something needs to be sorted Ubi very quickly.
Hey Yaboi, reporting plays is super helpful internally, especially if you do it through our website ... Read more
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I think we are all losing it a bit; I've been playing nonstop personally. Glad to hear you're spending the free time with us!
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Originally Posted by snif2410
So where should we send al these screenshots to then ?
You'll be able to provide them to our support team! Here is a more direct link for you!
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by Machine Gun Ryan: it fix now, my connection is just bad sorry

These things happen! Please come on back if you have any other issues!
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by that beach + Tryharder666: can you banned him ( right now) ?

Support needs to investigate the player in question, so bans usually aren't instant.
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    UbiShoreman on Steam Forums - Thread - Direct
Hey beach! You can find info about how to report your hacker here! [support.ubisoft.com] With our rollback system, you MMR should be altered accoredingly if we find evidence of hacking in your game.

09 Apr

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    UbiShoreman on Steam Forums - Thread - Direct
Hey Neez, does uPlay say you're online?
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    UbiShoreman on Steam Forums - Thread - Direct
Hey IxR, are you noticing any ping spikes at all, or is your ping staying pretty consistent?
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    UbiShoreman on Steam Forums - Thread - Direct
Hey biggy, that's definitely an odd issue - are you running the Vulkan version?
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Bolty, which servers are you connecting to? Have the issues alleviated at all?
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by Chilli: Pls help

What are your system specs?
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Player, we haven't actually announced any patch launch dates for any of our patches. Did you see an article or anything talking about the suspected date?
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Obi-Wan, what's the specific error code you're getting?
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by angel:
Originally posted by UbiShoreman: Hey Angel! What specifically about fortress do you not like?
it all looks the same. how am i supposed to give call outs when everything is yellow. to many angles to watch. and its just useless to have when theres so many other better maps. the problem isnt really the map but me not being able to select which maps i want.

Yeah, we have had some ongoing community conversations about map selection - I'm curious to... Read more