UbiShoreman

UbiShoreman



02 Jul

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    UbiShoreman on Support Forums - Thread - Direct
Hey Bulldozer, are you using BitDefender by any chance? It's been causing some issues with Siege.
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Deathshock, are you using BitDefender by any chance?
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by The Last living Dodo:
Originally posted by UbiShoreman: Have you tried the support Facebook [www.facebook.com] or ...
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    UbiShoreman on Steam Forums - Thread - Direct
Have you tried the support Facebook [www.facebook.com] or Twitter?
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by BlackMustache™: The live chat is unavailable
You can also go to our Facebook support [www.facebook.com] or our Twitter support.
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Mustache! We definitely recommend restarting the queue after 3 minutes of waiting.
As far as your suspension is concerned, there isn't much we can do about that here, so your should open up a support ticket. [support.ubisoft.com]
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by XACHIKIAN: My game doesnt launch..
I run the game but it is not making anything
why?
(my anti virus is disable)

So you're not getting an error code at all? The game itself just isn't launching?
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    UbiShoreman on Steam Forums - Thread - Direct
Are you Launching with the Vulkan API by any chance?
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Tim, these things are handled by our Support Team. [support.ubisoft.com] Please open a ticket with them, and see what they can do.
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by Solaire of Astora: Same here, got update, game don't fricking launch... and FU Ubisoft, not gonna remove Bitdefender because you guys can't give a proper update. game always worked before!

You don't actually need to remove Bitdefender. You can, as I mentioned before, set the permissions so that R6 is essentially whitelisted, and won't have the problem anymore.
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Originally Posted by Octanas_
I started to have issues too, Siege won´t even launch have you found any solution ?
So far, a solution I've seen is whitelisting Siege through the program.

The issue has been reported and is being looked into!
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Hey Bulldozer, are you using BitDefender by any chance? It's been causing some issues with Siege.
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    UbiShoreman on Steam Forums - Thread - Direct
This is handled through our support team.[support.ubisoft.com]
Please open up a ticket and contact them!
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Originally Posted by chs_
Hello,
I convinced my friends(5 of them) to buy or come back to play R6 with me, we have a great time with it, unfortunately there is only one if...
Each day after couple of games(sometimes after 1 or 2..)we experience I don't know what is it: ddos attack or your servers crash, but latency soars up and game is unplayable anymore wich is extremely frustrating...
Is there any way it can be fixed?
We enjoy it a lot and we would spend even more money on the game but for the moment broken product does not enourage us to do it..
@edit we play on ps4/ps4pro
Regards
Hey chs, It can definitely be frustrating to deal with server issues. ... Read more
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Paulotron, If you're using Bitdefender, you will have to either set a permission for Siege to be allowed through, or you will have to disable it entirely to play.
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    UbiShoreman on Steam Forums - Thread - Direct
These issues can only be handled through our support team.[support.ubisoft.com]

I recommend making a ticket and trying through there!
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    UbiShoreman on Steam Forums - Thread - Direct
Hey Nomad we have changed the process a little but [support.ubisoft.com] but you should still be abl to change data centers.
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    UbiShoreman on Steam Forums - Thread - Direct
A reminder not to necro old threads as it is against forum rules. Please check the date on things before posting.
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    UbiShoreman on Steam Forums - Thread - Direct
Originally posted by twitch.tv/OGHamsterHuey: What if I dont have bitdefender? it wont launch at all
Whch API are you using? Vulkan or DX11?
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    UbiShoreman on Steam Forums - Thread - Direct
Are you getting any error codes or noticing any snags?