WOTC_CommunityTeam

WOTC_CommunityTeam



11 Nov

We plan to do an automatic grant to players who had their draft and sealed events forcefully ended as a part of today's extended maintenance.

Make sure you've downloaded the latest game update. Once you do, the new cards should appear correctly.

Make sure you've downloaded the latest game update. Once you do, the cards should appear correctly.

Make sure you've downloaded the latest game update. Once you do, cards should appear correctly in your collection.

Make sure you've downloaded the latest game update. Once you do, cards should appear correctly in your collection.


05 Oct

On Wednesdays, We Play Momir!


16 Sep


17 Jul


28 Jun

Hey everyone, we’ve seen a lot of chatter about the FNM at Home: Featuring MrBeast event winners today. We do have two winners who will be announced publicly soon. Stay tuned!


30 Nov


08 Jul

We fixed some of the causes, but there are still a few causes out there that we're working on. You can find more info here. Sorry for the inconvenience!


30 Jun

Send in another ticket asking to change your password, and let me know what the ticket # is. I'll see what I can do!


10 Jun

Originally posted by Funkyduffy

This has been passed along to the proper team! Thanks for the tag.


01 May

Hey there everyone. Just to clear up any potential confusion: When we first talked about Jumpstart we mentioned that it will contain some Standard-legal cards (reprints from recent sets and M21) in addition to some brand new cards. No cards will enter Standard through Jumpstart. Additionally, all the cards in Jumpstart that come to MTG Arena will be added to Historic. Hope that clears things up!


20 Apr

We're aware of this issue, and we hope to have a fix for it this week! We're sorry for the inconvenience.


16 Apr

Please contact our support team, so they can look at your account! They'll be able to get it sorted.


14 Apr

Originally posted by wujo444

Does it really say well about you that this is first post in 7 days? And before those 3 posts, monitoring AMA, another 2 weeks break? There was bunch ofg high upvoted posts in last month that would greatly benefit from Wizards input, but people that develop the game seem to have much more time to interact with community that your team.

We (meaning this account, our individual WotC Reddit accounts, and other platform accounts) jump into conversations on various platforms, and we're always keeping up with the community here! We may not reply, but we're always reading and passing along feedback.

As for the developers, they interact with folks on Reddit because this is their favorite platform and they're ultimately the topic experts. If an answer can come directly from them, that's awesome, because the best person to talk about a thing is the person who made the thing.

Thanks for the heads up, folks. Sometimes we get so deep into writing, updating, etc that we miss things. We're only human, after all! We'll get these updated.

Originally posted by wujo444

The most imaginary thing here is Wizards' Community Managers...

Hi.


08 Apr

Players should always know exactly what they are getting when they are buying something in MTG Arena. If you feel unsatisfied with your preorder and would like to request a refund, please contact customer support.

Mastery Passes are designed to give you more value the more you play across a set’s lifespan. That includes gold, gems, extra packs, pets, cosmetics, etc. The Ikoria Mastery Pass is consistent with our baseline value, with the length of the set being the main difference. Regardless, we should have communicated all the details when we made preorders available last week. Moving forward, we'll make sure the info of what the Mastery Pass contains is available alongside the Preorder option so you can make an informed decision about whether or not you think it's worth it before m...

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