ZOS_Kevin

Hi all, we have done some investigating and determined that login issues with signing in are related to the ESO store and account maintenance occurring right now. This is not tied to the account specific rollbacks. So once maintenance ends, you should be able to log back in. We are going to continue to monitor this as well. Thanks to everyone who assisted us in the investigation.

Yes, we just to PTS down. We encountered an issue once PTS went live. We are working on investigating and will follow up with more info soon.

Hi All, we are following up here on the issue related to reported crashing and disconnects on console. We have found this issue related to a memory fragmentation occurring and this will be fixed during the next incremental.

Official Discussion Thread, "Anniversary Spotlight—Pick a Pocket to Claim the Thieves Guild DLC for Free & More" "Tamriel’s stickiest fingers can claim the Thieves Guild DLC, a special mount, and more during this new 10-Year Anniversary promotion!"

Just providing an update here. We are still investigating. As others have mentioned, uninstalling and reinstalling seems to resolve the issue in the short-term. But we have several team members who have been investigating all day, and are still doing so. We'll update as we gather more information. Thanks for your continued patience as we continue investigations.

This is the official discussion thread for, "Anniversary Celebration-Traveling Down The Gold Road Panel" "Learn more about West Weald, the new Scribing system, and Ithelia from the perspective of the development team via this recent panel." This is the official discussion thread for, "Anniversary Celebration- Origins Of E... Read more

Hi all. We escalated this to the team when the thread was first reported. Investigations have started but will resume in the morning. Once we have a better idea of what is happening, we’ll update. Thanks to everyone who has provided information as well. That will help as we investigate and look at accounts. BuffNukem;c-8085745

@ZOS_Kevin - Any update on this? Each day that goes by means each account is losing out on 6 event tickets (3 from the cake & 3 from the value of the daily Jubilee Confetti Pack that I'll have to purchase to replace the one I would have gotten for free). The sooner you can fix this the better, thanks!

Hi everyone, Tomorrow, April 11 beginning at 6am ET/10am UTC, we'll be performing a hotfix on the PC/Mac megaservers to address recent zone crashes. This hotfix will require downtime. The estimated end time for maintenance will be around 9am ET/ 1pm UTC. Thanks for your continued patience as we work to resolve this issue.

Hi all, providing a brief update here. As noted before, the team is aware of this issue and is working to resolve this. The team is still investigating and testing a possible fix. Once we can verify that the fix works and is safe to deploy, we will follow up. We know this is an inconvenience and we appreciate your patience as we work through this. We have added this to the Dev Tracker for visibility.

This is the official discussion thread for, "ESO's 10 Year Anniversary Celebration Starts Now!" "Join us for 15 months of reveals, retrospectives, rewards, and more as we celebrate 10 amazing years of The Elder Scrolls Online."

Belegnole;c-8081614

When is the restream?

Restream starts at 3:30pm ET/ 7:30pm UTC

Hi all, today we deployed a hotfix for an issue where Cake Slices were not properly bound to their owners. To prevent corruption of your cakes, we recommend logging out and back in if you had already purchased any slices this session. If you hadn't bought any yet or were logged out when you saw this message, you're all good.

Just wanted to make sure everything was live and living. Crown Pack Sales are LIVE!

Hi all, we are following up regarding a reported issue where ESO or the Free Play Event were not accessible for Xbox and PlayStation console players. We have identified the issue and deployed a hotfix to resolve the issue blocking players for accessing the game or the Free Play Event. Those impacted players are now able to try again to log in and participate in the event. Thanks all and enjoy Tamriel!

Hi All, just an update here. The issue with Tarnished Nightmare interacting with Proximity Detonation is not working as intended has been identified and a fix is ready. The fix for this will be pushed live during our next incremental on Monday, April 8th. LarsS;c-8079794

The set is bugged and a number of people playing pvp are exploiting it, I hope ZOS will act accordingly.

This is the official discussion thread for, "Crown Store Showcase- April 2024" "Preview the new and returning collectibles coming to the in-game Crown Store this April and celebrate ESO’s 10th Anniversary with something nice for yourself!" Note- We will move this thread to the News & Website Article Discussion section on April 3.

This is the official discussion thread for, "Daily Login Rewards- April 2024" "Preview some of the in-game items and collectibles you can unlock simply by logging in to ESO this April 2024!"

This is the official discussion thread for, "Discover ESO's Past & Future With During The 10th Anniversary Celebration Livestream" "Can’t make the in-person event in Amsterdam? Watch the 10th Anniversary Celebration keynote and panels online!"

This is the official discussion thread for, "Enjoy Delicious Cake, XP Buffs, & Bonus Rewards During The 2024 Anniversary Jubilee Event" "It’s ESO’s 10th birthday and everybody is invited! Find out how to join in the fun as we celebrate 10 years together."

Hi all, we have an update regarding the missing outfit change tokens we attempted to grant during the March 25 incremental. We have completed our investigation and believe we have a solution to make sure everyone can get the promised tokens applied to their account. During the April 8th incremental, we will rerun the grant to give only the missing tokens to all impacted players. We have a list of everyone who should receive the tokens so no need to provide additional information there. Thanks again for your patience as we investigated and worked for a solution to this issue.