ZahMaiatt

ZahMaiatt



15 Apr

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Greetings @Serion ,

Can you confirm if you tried to complete the challenge alone, or if you have assistance from other players?

Can you also turn of your mods and let us know if this is still happening?

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Greetings @Goemooon ,

Can you confirm that there’s no issue with the PC version?

If so, can you, please, open a bug report in the correct section?

Thank you in advance!

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Greetings @CrazedWD ,

Thank you for your reply.

Can you turn off your mods to see if this is still happening?

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Thank you for sharing this!

We’ve forward this to the development team so they can investigate.

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Thank you for confirming this!

Can you also confirm when this started to happen?

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Greetings @AdisiTaliWaya ,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

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Greetings @b0f4nGq1 ,

Thank you for sharing this!

Can you, please, let us know your character name as well so our team can investigate this issue?

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We do understand, @Leshiko , however this video would assist our development team to visualize and possibly replicate this issue leading to a faster solution as well.

If you could share what you’re seeing with us we would appreciate it!


12 Apr

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Greetings @FearBigDog ,

Can you let us know if you re-created a new character, or if you waited for the server restart to see if this was still happening?

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Greetings @CoryEscobar ,

Thank you for reporting this issue to us, however it seems that no information was shared.

Could you please use the given Bug Report Template and copy the information so it isn’t lost?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: ...

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Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

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Comment

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guideli...

Read more

11 Apr

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Thank you for sharing this!

We’ve forward it the development team so they can investigate.

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Greetings @Paolo1977 ,

Thank you for sharing this!

Can you, please, send us a screenshot where we can verify the reported behavior?

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Greetings @fernabeto ,

Can you let us know when you first received the Malodorous grand Champion lure and when they expired?

Thank you in advance!

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Greetings @Paolo1977 ,

Can you, please, send us a video through a private message?

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Greetings @Leshiko ,

Would it be possible for you to share us a video where we can verify the reported behavior and share it with the development team?

While recording this behavior, we’ll need you to open the Follower window and show the settings for your two thralls.

If you prefer you can send us a private message with the requested video.

Thank you in advance!


10 Apr

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Thank you for sharing this with us!

We’ve forward this to the development team so they can further investigate.

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Greetings @ConanBoDk ,

Thank you for sharing this!

Can you try to leave the area and come back in order to see if this remains the same?

If you could specify which NPC it is we would appreciate it!

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Greetings @ConanBoDk ,

Can you, please, share us a screenshot where we can verify this behavior?

Thank you in advance!