ZahMaiatt

ZahMaiatt



09 Apr

Comment

Greetings @Rincewind ,

Can you, please, verify if there’s any information in your event log? If so, can you share it with us?

If you have a previous saved in the cloud, you can load the previous save.

Comment

Greetings @Malamute ,

Can you, please, provide us more information regarding the possible issue you’re finding with foundations?

Thank you in advance!

Comment

Thank you for sharing this!

Can you confirm you have the “Show name plates” option enabled in gameplay settings?

If so, can you also try to lock on the target you wish to view the values to see if they show up?


08 Apr

Comment

Greetings @LordTactico and welcome to the forums!

Can you try to leave the area so it can render again in order to see if the boss is still stuck?

Comment

Greetings @Mohammed ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template since there’s missing information?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: ...

Read more
Comment

Greetings Exiles,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Comment

Greetings @That1pothead and welcome to the forums!

Can you let us know the steps you replicate when summoning the purge and not being able to find keys after defeating the commanders?

Thank you in advance!

Comment

Greetings @Sassy_Alina ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: ...

Read more
Comment

Greetings @Curtis74 ,

Thank you for reporting this issue to us, but could you please use the given Bug Report Template?

This template has most of the information we need to start investigating and will make the process a lot quicker for everyone :smile:

You can find it here: ...

Read more
Comment

Greetings @liquidand ,

Thank you for sharing this!

Would it be possible to send us a video where we can verify the reported issue so we forward it to the development team?

Comment

Greetings @Heliosraven ,

Please follow the stated in the Official servers guidelines to submit a ticket:

Read more
Comment

Greetings @sunlesssheet990 ,

Thank you for sharing this!

Can you, please, give us more information regarding the issue at hand?

If possible, please send us a video as well so we can verify it.

Comment

Greetings @Kronk ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

...

Read more
Comment

Greetings @sunlesssheet990 ,

Thank you for reaching out to us. Could you share some additional information?

  • Which Xbox model do you have?

  • Do you have your game installed on an SSD or HDD?

  • Is the console stable while playing other demanding games?

In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:

  • Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.

  • Try to perform a soft factory reset while keeping games and apps.

  • ...
Read more
Comment

Greetings @Pirha ,

Please follow the stated in the Official servers guidelines to submit a ticket:

Read more
Comment

Greetings Exiles,

Can you, please, send us the save file and/or the logs so the development team can investigate?

Comment

Thank you for sharing this with us!

We’ve forward this to the development team so they can investigate.

Comment

Thank you for sharing this!

We’ve forward it to the development team so they can investigate.

Comment

Thank you for sharing this with us!

We’ve forward it to the development team so they can investigate.


05 Apr

Comment

Greetings @Evultis ,

Thank you for sharing this!

Can you, please, turn off your mods and let us know if this is still happening?

If so, let us know which emotes you aren’t able to use.