Zorbrix-1669

Hello!

We’re in the process on updating the 10.0.0 PTR Realms with a new build, but ran into some delays while doing so. The PTR Realms will remain offline while we work through those issues, and we expect to have it up and running again tomorrow around noon PDT.

Apologies for any inconvenience.

Beta and PTR realms are back online, ahead of schedule! As noted, this was not a build deploy or bug fix maintenance, just some backend maintenance. You shouldn’t notice anything different from a few hours ago.

We’ll be deploying a new Beta build later this week with all it’s usual goodies, datamining, and the like.

Have a great day everybody!

Good morning/afternoon!

Apologies for the short notice, we’ve had to take down all Beta and PTR realms (both Mainline & Wrath Classic) for some critical Database maintenance. We hope to have those test environments back online around 3-5 hours from now.

Note that this isn’t a build deploy, the same build will be present when servers come back online.

It takes a bit longer for the Level-Up realms ( Tyrhold and Koranos) to come online after restarts because of how they’re configured, but all 3 Beta Realms should be back online now, and hopefully more stable than they were a few hours ago.

Thanks everybody! Have a great weekend.

I think we figured out the issue here, it’ll take another restart to fix but we’re working on it now. Sit tight and we’ll get things stable again shortly. Sorry!

Beta Realms are back online and we believe the issue with Talents not being saved/applied properly has been resolved, but we’ll keep monitoring either way.

Have a great weekend everybody!

Greetings!

During our weekly maintenance on the 9.2.5 PTR Realms we encountered an issue that will require a new build to resolve. We currently estimate that PTR realms will remain offline until we can deploy that build, which we hope to have ready by early next week.

Apologies for any inconvenience!

We believe we’ve found a fix for this. We just deployed a new client build for download, and are restart the PTR realms to pickup a server code fix as well. If you were disconnecting on the PTR over the last few days, give it a try later today and let us know if things are more stable. Thanks!

Apologies, the 9.2 PTR realms are offline at the moment while we deploy the latest PTR build. We hope to have them up later today, in the next few hours.

Hello!

While updating our PTR realms to patch 9.2, we ran into a few technical issues that are preventing us from marking realms live to testers. PTR Realms will remain offline in maintenance mode tonight, and we hope to be able to bring them up to players tomorrow morning (US Pacific Time) once we get a fix deployed.

Sorry for the short notice! We’ll get you in there as soon as we can.

If you log out of the PTR and update your PTR game client to 38524 it should resolve the mount disconnect issue. Apologies again!

We’re aware of frequent disconnects when mounting up in this latest PTR build, and will fix as soon as we can. Apologies for the inconvenience.

Beta and PTR are now restarting to clear this issue up. Should be back up in 15 minutes or less.

Logging in before the test is ideal. We want people online, ready to start the expansion launch quests at 11 am (2pm eastern).

Sorry for the Friday build!

If you were only seeing the “Torghast” Beta Realm, can you please retest? We just made another change that should allow you to see all 3. Apologies for the inconvenience.

We’ve identified the source of the problem and are implementing a fix now. We’ll bring the Beta realms back online shortly. Thanks for being patient.

We’re definitely aware of this and are actively investigating into the cause. Will get it fixed as soon as we possibly can.

Just wanted to confirm that this is not intended, all Beta testers should have access to all the Beta realms.

We have been investigating into this and believe we have found the root cause. If you have Beta access and were only able to see the Torghast Realm, you should be able to see all 3 realms now.

Apologies for the inconvenience.

Sorry about that. 36037 should now allow logins (and if you were running the old build, it’s safe to log out, update, and log back in).

Apologies for the inconvenience. Have a good weekend!