Zorbrix-1669

Apologies all, we’re running into some issues with this week’s build deploy and need more time to fix and test it before marking it live.

We’re aiming for tomorrow (Wed), probably around midday Pacific.

Thanks!

Greetings,

We’ve identified the issue that’s preventing you from upgrading Season 4 gear and are working on a fix to resolve it. We plan on restarting all US WoW Servers to pick it up cleanly, which will happen tomorrow (Tuesday) morning at 7am Pacific (10am Eastern).

Apologies for any inconvenience.

Greetings!

TWW Beta Realms will be offline for a few hours today while we work on deploying a new weekly build. Current ETA is ~3pm PT.

Apologies for any inconvenience!

Hello!

We’ve taken the Public Alpha realms offline part of our preparation for the Beta launch tomorrow so we can get all our ducks in a row.

As with previous expansions, those of you who helped us test during this Alpha period will retain access going into Beta. Please note though, we will be wiping the realms of all characters as we move into this next phase, so we can start Beta with fully fresh account data.

Thanks for being awesome! See you all in the Beta!

We’ll have this fixed shortly, apologies!

We have deployed a new client build and some server hotfixes to the 10.2.5 PTR which looks to have resolved the login issues and character copy problems that have gotten in the way of PTR testing. Thanks for being patient while we resolved these nasty bugs!

Good evening,

We’re aware of the recent stability issues impacting the 10.2.5 PTR and hope to have them resolved tomorrow. Apologies for the inconvenience, we know this has gotten in the way of your testing. I’ll post an update here once things are looking more stable.

PTR Realms will remain offline for tonight while we work to deploy this week’s update. We plan on having them back online tomorrow. Apologies for any inconvenience.

Greetings!

You might have noticed that we’ve done some shuffling lately on the Battle.Net App for PTR to support concurrent test environments. Starting with today’s PTR build, here’s a quick look at all of WoW PTR to make things more clear:

Public Test Realm (DF 10.1.5)
Current Status: Running 10.1.5
Realms: Iridikron with connected realm Fyrakk, Vyranoth with connected realm Raszageth
Install Location: \World of Warcraft\_xptr_

Public Test Realm (DF 10.1.0)
Current Status: Offline. We’ll use this for the next PTR cycle after 10.1.5 (and will be renamed in the BNet App)
Realms: Nobundo, Lycanthoth with connected realm Broxigar, Bendictus with connected realm Anasterian
Install Location: \World of Warcraft\_ptr_

Classic Season of...

Greetings!

Our 10.1 PTR Realms will be going offline at 2pm PDT (5pm EDT) for some server hardware maintenance (unrelated to a new weekly build, although we’re working on that too).

This will be an extended maintenance and may go into tomorrow; either way we expect the PTR Realms to be back online by tomorrow afternoon at the latest.

Thanks!

Greetings!

The 10.0.7 PTR will remain offline tonight while we finish setting it up for this latest patch. We tentatively plan on having it up and ready sometime tomorrow (Tuesday, February 1st).

Thanks!

While we’re working on a fix for this Bad Image issue, here’s a Good Image to look at:

Greetings! When you launch our latest Beta build, you’ll get an error message pop-up named something like “WowB.exe - Bad Image”. We’re working to resolve this issue, but in the meantime if you click OK, you should be able to launch WoW as normal and connect to the Beta realms. Sorry for the inconvenience!

Greetings! We just pushed a new client build out to the Battle.net Desktop App, build 46157, that should re-enable the Bug Report & Feedback tool. Sorry it took so long!

We’re still investigating into a potential issue with it on the Valdrakken realm, but it’s definitely working on the Tyrhold and Koranos realms.

Have a great weekend everybody, and thanks for all the testing!

Greetings! We just brought our Beta realms back online and they appear much more stable than yesterday, but we’ll keep monitoring as more players log on. (I don’t want to jinx it!)

Additionally, we’ve pushed out a new client build this morning (46092) that should unblock Mac users from being able to update/launch the Beta.

Lastly, we’re aware that Bug/Feedback reporter is broken right now, we’re working on a fix for that and hopefully will have it deployed sometime later today or early tomorrow. We’re additionally working on some fixes to a few Profession UI elements and will try to hotfix those in but I don’t have an ETA for that just quite yet.

Thanks for being flexible everybody! Have a great day <3

Looks like I spoke too soon, we’ve discovered some late-breaking stability issues with the realms and will need to take them offline to diagnose and fix them. Sorry for jumping the gun!

We’ll aim to have them up and playable tomorrow. Have a great night everybody, thanks for being patient with us during this Beta process.

Apologies for the late night build! Our Beta realms are back up with a new weekly build for you to test.

PSA for Mac Users: We’re aware of some critical issues affecting the Mac client, and are working on a client build to fix it. We expect to be able to deploy that tomorrow morning (West Coast time).

Welcome to the team! What’s your favorite vegetable?

There’s no wrong answer, by the way! Just REALLY wrong answers.

Sorry for missing the mark on our estimated time, PTR realms are now online!

Hello!

We’re in the process on updating the 10.0.0 PTR Realms with a new build, but ran into some delays while doing so. The PTR Realms will remain offline while we work through those issues, and we expect to have it up and running again tomorrow around noon PDT.

Apologies for any inconvenience.