d_gladkov

d_gladkov



06 Nov

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Thanks a lot for the report. I will remove match penalty from your account. How many crashes do you have in battles? Is it become better than before? We have found that about 80-85% of all WoWs MacOS crashes are the same and we will try to fix this crash asap. It is not wrapper issue but WoWs issue. Bad news that almost all crashes do not have any usefull information in it so we will try some "blind" fixes in future versions.


29 Oct

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Please share screenshot of the WGC download error

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Are you using old Launcher or WGC wrapper?


28 Oct

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Voice commands work on our Mac. Please send me in PM your prefereces.xml that you can find here:

Documents/World_of_Warships_NA/preferences.xml


25 Oct

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Do not use Launcher. It is extremely outdated.


24 Oct

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It is installing build. You need to wait some time and it will continue download after


23 Oct

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If you do not want to download WoWs again you need to do very complicated steps inside WGC files. I am not sure that such complicated steps would be better than downloading the game again

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Everyone who has faced the issue with this error "2023 / 3023 error (Game installation error other than specified / Unable to install the game. )"! You have downloaded bad WGC update that broke your application. Sorry, but there is no easy way how to fix it.

Please do selected steps to fix the issue:

Disable option "Get updates before the official launch" in WGC settings

close WGC

open Terminal application and paste this command:

rm -r Library/Application\ Support/Wargaming.net\ Game\ Center/

Start WGC and install WoWs again

Comment

Are you one of the WGC testers? One of the test version has a bug so only way to fix that is to remove that folder and to redownload the game from the scratch:

"Library/Application\ Support/Wargaming.net\ Game\ Center/"

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Hello everyone!

I am back. How is 3.3.0 version of the wrapper? Is it better than 3.1.12?

We remember about issue with Catalina+Steam. This one should be fixed till the end of the week. Sorry for inconvinience


04 Oct

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I will be in a vacation for next 2 weeks but everything should be OK. Another WG guy will answer on your questions.


See you in 2 weeks! =)

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Do you have files in "reports" folder?

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Some objects like directors could not be off by this setting

Please check now, WGC 19.6 should be released already

This data is not enough. Please read my post above:

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python_1.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/crashes/*

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/reports/*

This data is not enough. Please read my post above:

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python_1.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/crashes/*

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/reports/*


03 Oct

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WGC 19.6 and WGA wrapper 3.1.12 have been released with x64 support for Mac OSX 10.15 Catalina. In addition 3.1.12 should start to collect useful data on WoWs crashes.

Please send me these data if you encountered crashes/freezes:

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python_1.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/crashes/*

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/reports/*

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Could you please try to make clean install of the WGC wrapper?

Rome II doesn't has water that should be rendered on the whole map :)

Could you please try to download 3.1.12 from our official website?

https://worldofwarships.com/en/content/game/

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We have released 3.1.12 that should collect much more useful data than 3.1.11. Please update/download it and send me the same files (all data from "/Documents/Wargaming.net Games/World_of_Warships_NA/crashes" and "/Documents/Wargaming.net Games/World_of_Warships_NA/reports" folders). It should help us to detect the root cause of the issue.

WGC team has been released 19.6 version that should be OK on Catalina. But you need wrapper 3.1.12 too. So please be sure that you have updated the wrapper (WGC 19.6 will be installed automatically).

We have released 3.1.12 that should collect much more useful data than 3.1.11. Please update/download it and send me the same files (all data from "/Documents/Wargaming.net Games/World_of_Warships_NA/crashes" and "/Documents/Wargaming.net Games/World_of_Warships_NA/reports" folders). It should help us to detect the root cause of the issue.

WGC team has been released 19.6 ver...

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25 Sep

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Let`s go back in private messages :)

What is OSX version are you using?

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Understood. The main problem here is that we still trying to find the machine where we can reproduce all these crashes. CW team cannot make "blind" fixes, sorry :(

Please send me screenshot of your "About my Mac" window


23 Sep

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The newest version of OSX is blocking x86 applications. WGC x64 will be released very soon.

Did you have the same situation in 0.8.7.1?

Is it crashing every 1st battle? Do you have crashes after the 1st battle and how often?

You don't have crashes but very long login/start battle issue, right? Please send me screenshot with "About my Mac" window.

What is the average amount of battles before the 1st crash?

These logs should not be created on usual 3.1.11 version. Are you using debug version I posted before?

Is it still freezing? Please send me these files:

Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python.log

Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python_1.log


17 Sep

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Situation should be better in 0.8.8.0. Is it crashing as often as 0.8.7?

Situation should be better in 0.8.8.0. Is it crashing as often as 0.8.7?

Situation should be better in 0.8.8.0. Is it crashing as often as 0.8.7?

What OSX version are you using?

Sorry, yeah, this UI flickering issue is known. Waiting fix from CW team.

So, you have an issue with WGC but not with WoWs, right?

Thanks! Will check it!

Did you have the same issues in 0.8.7.1?

Please sent me in PM your WoWs nickname so I could check your account. Thanks