d_gladkov

d_gladkov



19 Aug

Comment

Nice! Thanks for your feedback!

It means that "future" version 3.2.0 is not working for you. Thanks a lot for your logs!


16 Aug

Comment

Everyone with WGC crash issue! Please try this test build:

https://drive.google.com/file/d/198ySqKzwRXVr9Vk8wP3v_I3kQovWDT-c/view

It will create log files on Desktop. Please send me them if it won't fix your issue.

Comment

Hello!

The latest WGC update (not wrapper update) broke wrapper for some Mac computers with Intel GPU cards. CW and WGC teams are working on fixing the issue already.

WGC should be fixed soon.


Sorry for inconvenience!


13 Aug

Comment

Yeah. I have asked CW team to make debug application that will run game in Debug mode by default with less amount of logs to provide better performance in debug mode.

There is only "bin64/reports" folder there. No "wows.txt" file from desktop. Or I can't find it

The latest wrapper update was for WoT only. It doesn't affect WoWs at all.

As I said above, we are working on creating additional WGC_debug.app that will run applications in debug mode with additional logs that could help us to solve these freeze/crash issues


08 Aug

Comment

WGC cannot be run on 10.14.5, but we will fix it soon

As I said before I need debug logs that could be collected only if you run WoWs in debug mode. I need this wows.txt file from the desktop.

Open Terminal and start the game using thus command:

/Applications/Wargaming.net\ Game\ Center.app/Contents/SharedSupport/wargaminggamecenter/Wargaming.net\ Game\ Center/wine --debugmsg=fixme+all Library/Application\ Support/Wargaming.net\ Game\ Center/Bottles/wargaminggamecenter64/drive_c/Games/World_of_Warships_NA/bin64/WorldOfWarships64.exe 2>> ~/Desktop/wows.txt


If game will crash or freeze please ZIP and send me this file:

~/Desktop/wows.txt


05 Aug

Comment

Please send me client logs that you can find in ~\profile\ folder (python.log, python_1.log)

Sorry but there is no way to watch replays on MacOS at the moment.

Are you using the newest beta OSX version?


29 Jul

Comment

It is not a single core. Like I said above one core is 100%. Is you have 200% - it means that 2 cores are busy. And this kind of "load" is acceptable for Mac


Yeah, overheating is one of the most popular Mac problems. They are not designed to play heavy games and they do not have good coolers inside. I know so much stories about bad cooling systems in Mac... Because of overheating you have hernel_task over 300-500%, because it is trying to cool you computer.

CW is aware of this Mac issue and trying to make improvements in the wrapper.


FPS issue is well known on the wrapper and it is 2nd priority issue (1st one is to fix the crashes). CW team are working on improving the situation but till than I recommend you to minimize your graphic settings.


Please try to launch the game in debug mode. Open Terminal and start the game using thus command...

Read more

26 Jul

Comment

Please send me screenshots of these polygons. And try to update your OSX. It could update your GPU drivers as well.

So, about 200% is normal situation for Mac. On OSX 100% means one core, so if you have a quad core with hyperthreading it can go as high as 800%. Yeah, it is confusing...

200% sounds about right. it means two cores are used. I've seen it between 120% and 300% depending on settings and hardware. If the game is GPU limited the CPU utilization goes down. vsync or fps limits reduce it etc

If I remember right there are 4 threads that are doing real work, and they more or less sum up to 200%.


About kernel_task I recommend you to read this:

https://macperformanceguide.com/blog/2017/20170811_1333-kernel-task-using-all-cores.html


25 Jul

Comment

Is it happening every battle? Please tell me average time of the issue and send me these files:

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python_1.log

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python_2.log

The most valuable files will be generated in debug mode. Use this command in Terminal application:

/Applications/Wargaming.net\ Game\ Center.app/Contents/SharedSupport/wargaminggamecenter/Wargaming.net\ Game\ Center/wine --debugmsg=fixme+all Library/Application\ Support/Wargaming.net\ Game\ Center/Bottles/wargaminggamecenter64/drive_c/Games/World_of_Warships_NA/bin64/WorldOfWarships64.exe 2>> ~/Desktop/wows.txt


If game will crash or freeze please send me these files:

~/Desktop/wows.txt

~/Documents/Wargaming.net\ Game...

Read more

23 Jul

Comment

All issues that you have described above is not "wrapper" issues. Looks like you have overloaded hdd/ssd that could be the reason of big time to get into game and the reason of sound issues.

"Team chat no longer functions during games. If another player communicates with me, I cannot respond." - what chat do you meant here? Battle chat or chat at the dock?

What kind of issues do you have? Please add more details

Thank you for the report! We will check it


15 Jul

Comment

You should understand that tech core of the game is improving from version to version. WoWs 2017 and WoWs 2019 are totally different games. But wrapper is not a solution with guaranteed quality. It is updating much more rare than the game. This is why we need player's' support to improve this quality.

@awesomeartichokes, compensations/rewards should be sent very soon


12 Jul

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Yeah, because this is test build based on 3.1.6 version

We need to return back the quality of "3.1.6" version first because with any types of compensation are useless when we still have so much issues


11 Jul


03 Jul

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New version that is totaly the same as 3.1.6 will released soon. You can try it now, but it doesn't has developer signature (you will get error on launch that this application is not signed):

3.1.6.1 (as 3.2.0)


02 Jul

Comment

Could you please send me these files:

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/preferences.xml

~/Documents/Wargaming.net\ Games/World_of_Warships_NA/profile/python.log and python_1.log


01 Jul

Comment

Yeah, these issues are known for PC version too. It is not wrapper bugs. We are working on them, thanks for the feedback!

Please do selected steps:

1. Open Terminal application (you can find it using Spotlight)

2. Paste this command:

rm -rf ~/Library/Application\ Support/Wargaming.net\ Game\ Center/ ~/Library/Application\ Support/World\ Of\ Warships/ /Applications/Wargaming.net\ Game\ Center.app/ /Applications/World\ Of\ Warships.app/ ~/Documents/Wargaming.net\ Games ~/Documents/WoWs

3. Download and install the latest WoWs wrapper from official website:

https://worldofwarships.com/en/content/game/

Sorry, but we can't do anything with it because 0.8.5.0 has a lot of technical updates in it that are now working good enough with really old GPU :(


28 Jun

Comment

yeah, sound issues will be fixed in future versions, Sorry for this :(

Comment

Hello!

These bugs could be reproduced on weak GPU or when you have old graphic drivers. Please update your MacOS version to the latest version and let me know whether it helps or not.

Thanks!