@andyt650 Heya hello 👋
Does this occur each time you attempt to log into the game? Or, does this only happen from time to time?
Please restart your device (power off, unplug the power cable, wait 5-10 minutes, then power back on).
Let us know if this continues, please. Many thanks!
@K1ng200 Hey there, K1ng200! 👑 If you have trouble with changing your Epic email through the Account Management page, please get in touch with our Player Support here: . Select the "Accounts" category, scroll down a bit and hit the CONTACT US button. Thanks! 🙂
@MohiShah11 Hey hey! 😁
Could you please power cycle both your internet router, and your device? Power off, unplug the power cable, wait 5-10 minutes then plug back in.
If you encounter the same issue, please let us know what device you're playing on. Thank you!
@QuoiySwims Howdy! 👋
Are you getting stuck on this loading screen at the point where the cinematic plays? If yes, can you try pressing the Esc key, and see if that takes you to the main lobby?
If it doesn't fix the issue, and you still sit on the loading screen, please let us know!
@3ak0B75743 Hi 3ak0B75743! 👋 For error 0615/213505.827, please ensure your GPU drivers are up-to-date. If you are using Directx 11/12, you can also force the game to start in a different mode. You will find the steps on how to do it in here, under "Use Directx11": 🔨
@seidxu Hey there, seidxu! 👋 You can submit a support ticket without being signed into an account - instead of using the LOG IN button on ticket creation page, click the blue "recover it" hyperlink and it will take you to the ticket submission form. Thank you!
🎮 We've made some slight scheduling adjustments to the June PlayStation Cup Finals in NA and EU regions
- EU Battle Royale PlayStation Cup Finals will take place from 9:30 pm - 12:30 am CEST.
- NA Zero Build Playstation Cup Finals will take place from 8 pm - 11 pm ET.
With the release of Fortnite’s v25.10 update, we’ll be reallocating the Daily Login Rewards to other sources — most notably Daily Quests and Mission Alerts.
Read more here:
We are aware that players who purchased Muselk’s Locker Bundle may not have received the Shadow Wings Back Bling.
We will be granting affected players the Shadow Wings Back Bling in the near future.
🟣 Get ready to bounce around the jungle - Shockwave Grenades are being unvaulted in Zero Build with our v25.10 game update!
We've been paying close attention to player feedback regarding mobility items, and will continue to monitor gameplay for all Battle Royale experiences.
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