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Hi. Here's information about this from the designers:

https://steamcommunity.com/app/236390/discussions/3/4031350783725746610/#c4211497459239021892

Hi. Did you login to the game with the same account that you redeemed it on? Go to decals and simply search the name UU Girl Heart and it should appear.

Hi, thanks for the feedback. I'll pass it — let's see if the sound designers can take a look.

Originally posted by Blunder Bro: Came back to this game in December after a break for a few years, and just noticed stuff is missing that shouldn't have been removed for me as I bought these items. If the Maus and multiple of the same bush type decorations weren't removed for those who already owned them, then why is my ♥♥♥♥ missing?!?!

There was a Jagdpanzer IV with the Panther's 75 premium command version with a raised flat front hull plate. It's gone, not even available to buy, just gone from the tree.

There was also this plain dark blue circle roundel decal I liked having on all my US tanks. Now the same decal slots they were in are empty. If I use something else in same slot it displays at the same size as I had the circles at.

Where's my money/stuff Gaijin?

Hi. Welcome back! Indeed, when items are removed (from purchase or requirements unlocking), if you owned them you will... Read more

Hi, welcome to War Thunder!

If you purchased any premium packs such as the Leopard 2A4, M1A1 "Click Bait," and M1KVT, you get them in-game immediately after purchase. Upon logging in, check out USA and Germany's research tree (click the "Research" button). On the right hand side under Premium vehicles they will be unlocked.

If they're not there, please check WT in your Steam library on the right under "DLC" for the packs. Please ensure that you've logged in to the game with your Steam account that you used to make the purchase, relogging Steam may help.

Any further issues please let me know.

Hi, there's no skill based matchmaking and premium account doesn't affect who you get into battle with.

It all depends on who's playing and what BRs you are playing. Some BRs are more popular than others, which brings more players for example, which may either mean more successful battles or less successful battles.

Hello. You can import any saved configs through Controls > Import from file (at the bottom left). If you didn't export your controls before, then you won't have any saved.

Hi! Remember to look at the points multipliers, which you can see on each task description. Although the fastest way is the way you're best at.

Hi, no, the game does not punish you for doing well — as the first comment here said, some days it can vary. All depends on who's playing at what BR etc.

Hi, please simply report via the server replay - find your battle and report

https://warthunder.com/en/tournament/replay/

Hi guys, an update for you. We're aware this is still occurring and are currently working hard to fix it. If all goes well, another fix may come out this week for it. Thanks for your patience and sorry that this is occurring still.

Hello. This bug should be partially fixed today. Partially because it may still occur which we're looking into.

https://steamcommunity.com/games/236390/announcements/detail/4052745265563905145

Hi. Since there is a research element to the game, there's an option to use GE to skip if you want. War Thunder is a free to play game which means there needs to be this sort of element in the game so that it is sustainable.

Hi, this was a new update that changed the crew window. It's because of GUI scale - go to Options > Main parameters > UI scale and adjust it to a fitting one.

Hello. Looks like we had some server issues over the weekend. Sorry for the inconvenience.

Hi. You need 750,000 points throughout the entire event until Feb 19th. You can track your progress in-game through clicking on your name > Achievements > Call of the Dragon > Coupon Upgrade.

Hi. You need to go in-game:

Shop > Online Store. When you click on something to purchase, the only available payment method should be Steam wallet.