trichoglossusbee

trichoglossusbee



30 Nov

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Originally posted by CartoonWarStudios

u/trichoglossusbee just flagging up this minor visual issue that occurs with the tomato head item during the robot celebration animation

Oh dear, slightly disturbing! Thanks for the flag, and I'll pass this on to the team to take a gander at.

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Originally posted by 10969skhar

And here I am, interested in programming as a hobby, wondering how this can have this possible connection. It's like the speed Bug on jump Showdown after changing the direction of the arrows on the lower beam.

Good catch, if that is really the reason for it! Big thumbs up from me!

Do we need to tag someone higher up to get this recognized? u/trichoglossusbee said she looks through "New" often, but better safe than sorry ;)

I usually am off for the weekend so thanks for the tag :D I'll send this thread on to the team as it's really interesting to read! I'm not sure our answers lie here, but if /u/_Knightmare_ has seen a marked decrease in disconnects, it's worth a look into!!

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Originally posted by ConverseBell

What is one supposed to do if it keeps saying "Email cannot be used to make an account" when trying to make an account?

That's really odd, I've asked the team - I'm not sure what validation rules the form has in place that would prevent that!


26 Nov

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Originally posted by symonalex

You know what else sucks? Getting Fall Mountain when there are 12 people left, FM should be limited to 6-7 people like Royal Fumble, I got so many FM today and I was always placed back row :| Three or two rows on FM shouldn't be a thing, really hoping to see this one gets fixed, along with the crown bug.

u/trichoglossusbee

Henlo!

We are in great pain every time we see this and I am so sorry - especially with the hanging bug specifically like this. I am pasting a reply here from another thread regarding this:

Progress on the crown grab fix:

For Season 2.5, we thought we'd deployed a fix that would help a large portion of these errors, but it really didn't do that for us. We've been working hard on a fix for this and explored many options, but ultimately, we're going to be deploying a change in Season 3 that separates the mechanic for grabbing the crown from the rest of the grabs. I am not very literate with game mechanics, but I hope that makes sense.

This should fix instances like this one - however, some misses will 100% be down to lag. Those situations won't be fixed - most often we see it when two players grab at almost the same time. We're working on improving visibility of your connection in-game to indicate when a player is experiencing high latency...

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Originally posted by johnnysilverpaw

You weren’t joking, they really are super good! Got a reply a few minutes after sending my inquiry and they were super friendly and helpful. You lot deserve a thousand crowns.

Awesome! Have a great daaaay :)

Hey everybeeeaaan,

A rare thread from me here outside of lurkin' all your posts!

I often see queries here that are super good for our Support Team to look into. First of all, they can be found here:

http://support.fallguys.com/

They are well equipped to check your issues out including any hardware/booting issues, bugs, etc. We track trends on these and come together frequently to discuss. Situations you will find them useful include:

  • Shop not rotating! I have had a few queries about this today, it could be due to the quantity of items you have, or something else! The team can cross-check items and get back to you.
  • Cheaters
  • Crowns/Kudos issues or not awarded

I hope you find this useful :-)

External link →
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Originally posted by johnnysilverpaw

Sorry to hop on here but wanted to reach you about the same issue! I’ve had the flower pot two days in a row now and last week I had champ probably 2-3 times. No signal of any legendary costumes yet! PS4 btw

Hey Johnny!

No worries but I've sorta blasted the team with a few things today - I'm going to post here to raise awareness of this tool, but we have a great support team that can check this out for you:

http://support.fallguys.com/

They can look into it and give you better comms than me going between reddit (especially as we're about to reach After Work hours here in the UK!)

If you could pop them a message they should get back to you really soon - let me know if you don't hear back in a day :)

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Originally posted by fatscumbag

Console.

Sent ya a message :) if you could DM me your Support Code when you have a chance (you can find it in the Settings of your game), then the team will take a peek into your account for me and see what's up.

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Originally posted by zedislongdead

Thank you, Bee!

No worries! Hope to have an answer for you both soon!

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Originally posted by fatscumbag

100% sure.

I suspected as much - I haven't had a response just yet so will check back soon. Are you Console or PC? Just in case they ask :)

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BERT <3!!!!!!!!!

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I am pretty darn sure that shouldn't be happening? I've asked the team just to check, and you definitely have other Kudos items that you don't have yet right?

( /u/zedislongdead I have also seen your reply and sent that along too!)

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Hello :> I try to lurk the new feed here as much as possible so no worries on me seeing it!

I am not a Dev though - I am a Community Manager - but I get my info from our Dev beans.

I am not sure why you ALWAYS spawn at the back - that's gotta hurt and I am sorry to see! Our priority with Fall Mountain right now is making the crown grab as great as we can and working on the end of that map - but we're aware of the issue with the spawn points there, and that's something we're going to tackle too. Just won't be with S3!

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Originally posted by ThinkFree

Thank you. I hope you do implement something like what I suggested. Any quality of life improvement is always welcome and will continue to keep me engaged with your game. Cheers!

Pleasure! :)

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Originally posted by ThinkFree

On a related note, when will you use all slots in the regular store? I've bought all kudos items and now it only uses two slots for the crown items. I would prefer that the entire second row to have crown items so I can buy those I've missed.

I don't have a time ETA for you on it but it's also something we chat about a lot, we just have priorities that we're sorting out first for S3 before we take a close look at shop optimisation. Be it more slots, or a suggestion akin to yours, we're looking to evolve it in the future.

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Originally posted by batt001

Awesome to know you're already onto it, now just slip the inverted faceplate into my inventory and we're good to go ◉‿◉

HEHE I cannot do that - didn't even gift it to myself, waited for it to come up in my shop :P check back every day!

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This is super highly requested and we're all about it. We have an awesome list of ideas from our Discord server, too. I can't tell you like "Oh we'll have 103949 out by the next season" or anything, but we'd love to do more so hopefully you'll see more selection in the coming months.

One of my favourite ideas we've had is neon green/glowing UV type eyes. I might beg.

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Originally posted by Morderator94

Thank you so much for the clarification.

Its great to get a lot of information to whats behind the scenes. Its as community-near as it gets

These are the most important things to let you guys know after all, haha! Doing what I can.

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Originally posted by SmartTitan666

A lot of us would be happier if the spawn was changed to allow one row of beans, also most people say they always spawn in a certain row, I always do in back left.

We have active discussions on this at the moment. We've gone through ideas such as a barrier before you're all set free for a couple of seconds to even the playing field a little, a single-file line, and many many options. I also always spawn either middle or back it seems (when I get that far in the game...) and we're super aware. This should be something we change-up soon but it won't be a change deployed for S3.