trichoglossusbee

trichoglossusbee



22 Jun

Comment

Originally posted by jon_izafish

I'm still getting this error 24 hours later even after unlinking and relinking my Nintendo account. Multiple uninstalls and reinstalls have still done nothing https://i.imgur.com/0C6nyEg.jpg

Did you have a different Epic account on there before?

Comment

Originally posted by JoaoSiilva

Are people still struggling to enter the game? I've downloaded the game since it's free now but I can't get past the "failed to login check your connection" message. I'm on PC.

After a content update, with a lot of players getting into the game at once, it can take some time for everyone to get back in. Like loads of people trying to fit through a door at once. This should be fine now but let me know if you're still getting a problem. We have a few different error messages at the moment but this could be related to our recent Content Update.

Comment

Originally posted by Quasar23647

You mention Trophies on PS5, but there is a different problem with them. If we have to earn them again that’s fine. What isn’t fine is they aren’t all popping. For instance I’ve won several games, the 🏆 hasn’t popped even if I have to “re-earn it,” (and I have) it won’t trigger. Even simple ones like qualify from your first round or wear your first cosmetic hasn’t popped or win a race round, etc. BUT other ones have popped when they happened like knock someone over.

So it’s not that they’re just not transferring over, they aren’t activating/triggering/popping when you outright earn them again, but that is also selective AF since some of them are popping. I’ve found more are not popping after earning them than are though. It’s a serious problem.

That is part of our investigation and we are working to sort it as soon as we can. I am sorry that you're affected by it in the meantime.

Comment

Originally posted by No-Salad-39

Hi, have an error after the anticheat loading my game crash and error 0xc0000005, I tried every possible solution, driver updated, launch in admin, reinstall, and some other stuff but it just doesn't work... Please

That kind of thing is way above my tech level I am afraid, but Support may be able to advise. Sorry' you're experiencing issues: https://support.fallguys.com/hc/en-us/requests/new

Comment

Originally posted by treeturnip

I keep getting a “disabled account missed release date” error but my Xbox account is linked to an epic account

Do you have a different Epic Games account, for example for Fortnite?

Comment

Originally posted by younguncie

While these errors are very frustrating I can see that these issues are getting better and I appreciate you being so active on this sub letting us know and keeping us informed. You’re great!

Thank you for playing and we hope to see these sorted soon!!

Comment

Originally posted by Druhiny

I have only one issue atm, the game loading way to long, I see black screen with ingame’s mouse cursor for a long time (steam) and eventually it’s either crashes or launching after like 10-20 minutes.

What console?

Comment

Originally posted by HEISENB3RGx

Me and a friend were playing duos showdown, it was the volleyfall round, we weren't given any opposition team, so it qualified us straight away, only to find out it didn't actually qualify us, but eliminated us.

I'm going to take a look at the volume of reports about this (feel free other people who read this, to reply to this comment and let me know if you're experiencing it too)

Comment

Originally posted by purcellular

The game continuously shows incorrect button prompts in the menu and in-game. It even used playstation buttons with the message that pops up when someone joins for voice chat. I think the only times it's been correct is the buttons for readying up and selecting the modes.

On xbox btw. I've tried rebinding the controls but when it asks me to press a button to reassign to an action it doesn't register any inputs

Yeah I am really sorry about that, it's a known issue above and we should have a remedy for it soon. It's really weird to look at.

Comment

Originally posted by Anonymous_league

Thanks I didn't know about that.

Thanks /u/Fire_Otter!!

Do follow those steps and let me know if you have issues /u/Anonymous_league!

Comment

Originally posted by trichoglossusbee

We will be temporarily removing the Daily section of the store shortly. This will briefly force-restart your game client. You may take a small while to re-join whilst you all get rebooted at once.

this has taken place.

Hi!

We have temporarily removed the Daily section whilst we fix a problem item that was causing users' stores to crash or not load.

This will only be for a few hours. You will be forced to restart your game if you haven't already, and it may take you some time to rejoin due to the volume of people reconnecting at once.

Update: The daily store has been removed and you should be able to join games again.

External link →
Comment

Originally posted by plainfieldghoul

Cross platform invites not being sent/received.

From PS5 to switch and vice versa. Friends appearing online in the epic friends list but nothing happens when invites are sent.

Using new PS5 version

UPDATE: managed to get into the same game with my friends by starting at the same time and then finding each other by costume, their in game names are not representative of their epic accounts and appear to be randomised.

Yep sorry that is happening, it's one of the known issues above. It's specific to the party system at the moment (so the cross-platform invites to be in the same group). We're working to resolve that at the moment.

Comment

Originally posted by Quasar23647

Played on PS4 and then PS5 previously since day 1. I’m surprised they haven’t addressed this one too, but it’s probably less of a priority since others are straight up missing their stuff or that server issue they had are taking more attention ya know?

It may be because the volume of tickets for this is low at the moment, but the more reports we get the more we can investigate it. It could also be a different issue manifesting in a different way. If you contacted support - sounds like you and /u/ZaWams have - that'll get diagnostics started!

Comment

We will be temporarily removing the Daily section of the store shortly. This will briefly force-restart your game client. You may take a small while to re-join whilst you all get rebooted at once.

Comment

Originally posted by AKiDORME

Hello! I can't link my amazon account. After I write the code in the amazon page and its says it was succesfull, it gives me an error in-game saying to try again later.

Our Support team can help with Amazon linking! :) https://support.fallguys.com/hc/en-us/requests/new

Comment

Originally posted by CaptOmar98

ma game keeps loading on " waiting for rewards " after every game and then proceeds with error "there was a problem loading your rewards " on Xbox

In fact - this is widespread right now, so I have updated my thread. Please bear with us!

Comment

Originally posted by CaptOmar98

ma game keeps loading on " waiting for rewards " after every game and then proceeds with error "there was a problem loading your rewards " on Xbox

Could you please pop a note into Support for me and include your Epic ID? https://support.fallguys.com/hc/en-us/requests/new

Comment

Originally posted by Anonymous_league

I have the latest update already, I checked it on ps4 and it says the latest update is installed

What is the "update is required" message you're seeing? It basically doesn't let you play and tells you that you have to update it? Does it give any details?

Comment

Originally posted by catchinfeelings

Sure but what should I put on the actual issue?

Also about the daily shop, is it a bug that I get items that I already own or that's how it's supposed to work?

Put exactly what you outlined to me, it will be enough to start investigations and they will ask you some further Qs most likely.

The Daily Shop is as intended for now - apologies as for users with a lot of items you will see that frequently until we continue to add content.