trichoglossusbee

trichoglossusbee



21 Jun

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Originally posted by JUS_kNO

I think mine is a little weird. When I'm on ethernet it works flawlessly but as soon as I go wifi, it doesn't work and keeps on disconnecting after 5 seconds of starting the match, I tried sitting next to wifi as well. I have a 500 Mbps wifi and it still doesn't work. As I can't continue forever on ethernet, will it fixed soon? Also, it's not my wifi problem right? Thanks for keeping us updated this quickly. Thanks

P.S. I'm on Laptop

That is super weird, but I have told the team. We are indeed hoping that this is all fixed super soon!!

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Originally posted by PatrickM_

Can I still get help?

Of course, it just changes what the cause is! Contact our Support team and let them know that you hadn't logged in since before the Epic Games Accounts came in, and they should be able to help! https://support.fallguys.com/hc/en-us/requests/new

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Originally posted by Korobar

Switch. We queued for Dolos and were met with 16 in Queue. Dropped down to 12 and we went for Solo. After two tries we got in a lobby with 48 people

Perfomance is fine!

Yeah this is linked to some stability things we're diagnosing atm! Hoping to get things stable soon!!!

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Originally posted by Korobar

Still not working.

Not in Solo Show or Duo Show as well.

What console?

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Bug! Boo, but we're already looking to resolve this!

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Originally posted by jbstrangetrousers

Just downloaded on PS5, but can’t get anywhere after accepting EULA. Keeps telling me to sub to PS Plus.

Worth noting: I haven’t subbed, cause I assumed it’s not needed for F2P games?

Not needed and a bug that we're investigating!

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Originally posted by Lodowka9000

on epic games website you can probably unlink your nintendo account and link another one

This! :)

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https://support.fallguys.com/hc/en-us/requests/new

Pop our Support team a note and they can advise - but quickly double check that you've linked the correct account to your Xbox :)

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Originally posted by Iceberg_monster

Downloaded and logged in in Epic Games first (account linked to PSN), didn't have my cosmetics. Just logged in on PSN and didn't have my cosmetics either, was my account wiped or can I get my cosmetics back if I contact support to make the PSN the primary one?

It's a bit confusing, I hope my account didn't get wiped :(

It isn't wiped! Just stranded. Pop Support a note and they can help! https://support.fallguys.com/hc/en-us/requests/new

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Originally posted by wemissyougary11

Is it possible without my ps4? What do I need to do because I might be able to borrow my brothers to do it

I recommend popping Support a note in that case: https://support.fallguys.com/hc/en-us/requests/new

They should be able to advise and help!

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Originally posted by Ynoocs

Okay great thanks so much for the assistance! I wish you a speedy recovery for your ankle =)

You reminded me to update that - it's healed now and I am 100% on two legs again haha!

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Originally posted by Ynoocs

I had already linked my Epic ID when transferring my progression in Fortnite from PlayStation to Xbox. Upon opening Fall Guys for the first time on Xbox today, it already had my existing epic account pop up and available to automatically sign in to, and that’s what I did, so I don’t believe I created a new Epic ID. Unless I’m misunderstanding how Epic ID’s work.

No it may be a slightly different issue, we have about 20 smaller unique issues for the transfer progress at the moment (but the good news is that they are relatively easy to resolve)

Support is the best way to go now - sorry I can't help further, but they'll be fast to reply :)

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Originally posted by Wyvern_0001

Failed to login pls check your connection..cant start the game

On PS? Or a different console?

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Originally posted by cozybunnydoll

No, I’m the switch. I restart it and the same thing happens.

That seems to be the same issue but I'll still forward this on in case.

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Originally posted by cozybunnydoll

Is this why I keep getting an error about failing to login???

Possibly! Are you on PS?

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Unlink the wrong account from the Epic Games Store! Go to there on your desktop, and from your settings, unlink your switch. Next time you boot your switch, it will ask you to sign into EGS again. Sign in with the right one! :)

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Don't worry!

You've accidentally made a new Epic ID when you were signing into your Xbox first. What you need to do is log into the Epic Games Store with your ID you made, and unlink it from your Xbox and your PS.

Then go to PS first, and launch the game. It will ask you again to make an account. Sign up to Epic using that. If you still don't have your cosmetics after that, just pop Support a note - but linking your main account first will make it easier for them to fix it :)

https://support.fallguys.com/hc/en-us/requests/new

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This is a bug that we're looking into - super weird! Do the inputs work as they should, and is it purely visual for you?

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We can fix it!

Do you still have your PS4 available?