trichoglossusbee

trichoglossusbee



21 Jun

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Originally posted by CuteBenji

Is your day going good?

Yeah overall, though I feel like I've typed 10394k words since this morning and it's probably going to be a late one for me, but it's been really exciting!!

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Originally posted by theNomad_Reddit

Only 15 minutes ago. In a game of duos. Some blocks disappeared, some blocks just faded and remained solid. My mate said it looked like I was standing on air.

Okay great, thank you for the information. We'll investigate this. We're seeing some weird things with Duos that could be related, and some network things that could also be related, but this info is valuable so thank you!

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Originally posted by SerrtMerrt

I still dont see my cosmetics. I started playing the game the day it came out on plus and earned tons of cosmetics so when I heard the game went f2p with cross progression I reinstalled the game on pc but there was no cosmetics. I thought maybe game bugged ot something went wrong in cross progression and installed the game on ps4 but same issue. When I opened the game on ps4 it gave me all the trophies I earned which was weird cuz I already have them (even the trophies related tocosmetics). When I looked at my trophies there were 2 different fall guys game. My epic and ps accounts are correctly linked cuz there is no problem when playing fortnite on both platforms. Please help :(

Don't worry!

This part is easy:

When I opened the game on ps4 it gave me all the trophies I earned which was weird cuz I already have them

We had a new PS App earlier this year when we changed our publisher over to Epic Games, so that is why your trophies popped again!

For the cosmetics issue, it sounds like you might have a different Epic Games account linked on PC. Have you checked if your PC and your PS are using the same Epic ID?

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Do you have another Epic Games game on your Switch, like Fortnite or Rocketleague? We have some players who had those downloaded and they were already linked to a different Epic ID on one of their systems.

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Motion Sickness can depend from person to person. Even if others aren't experiencing it as severely, it doesn't mean that we don't value that sort of feedback. I have passed it on, but you can also log it with Support: https://support.fallguys.com/hc/en-us/requests/new

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Originally posted by TheSergol

Already did. I was hoping there was a faster easier solution. I wanted to play tonight with some friends. 🥺

Hopefully that can still happen - we don't know until we check the extent of the issue! I am hopeful Support will have some wisdom for ya.

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Originally posted by The_OnlyGhost

May i know an estimate of how long it will take

Unfortunately I don't have an estimate for that, I really wish I could give one but these things are minute-by-minute fluid whilst we continue to diagnose.

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Originally posted by G4dhI1Zj6

Thanks for reaching out. It's fine, I am happy to wait for an update that will fix this.

Okay great! Hoping it is resolved soon, it seems to be localised to some (but not all oddly) PS5 players!

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Originally posted by john20gr

well idk how but now it works i just need to get back my skins

Oki, that is slightly easier! Support can help you with that too :D

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Originally posted by heckin_chill_4_a_sec

Goddamn you are on overtime today lol, you're in literally every thread. Thanks for all the answers and support! You don't have to reply, I see you're busy haha

Doin my best but I can't resist replying to my notis yet! Once things get crazy busy later I think I'll be officially at my limit hahaha

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Hi! Promise not to ban you :D

When did you take this video?

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This is the first time I have seen this error - you should definitely drop Support a note including your Screenshot: https://support.fallguys.com/hc/en-us/requests/new

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Bug and shouldn't be happening! We're working on it!

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Originally posted by Kacg1

It's a bug, they're working on releasing a fix soon

This!

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Head straight to support for this one as they'll be able to sync up the Error Codes! https://support.fallguys.com/hc/en-us/requests/new

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Originally posted by lukelegge808

I'm currently having an issue on ps5 where its requiring me to have ps plus? Any idea how to sort this?

We're looking into it! You won't have to pay for it, just bare with :)

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Originally posted by JUS_kNO

Okiee. Thank you so much for keeping us updated and you are literally replying to every one of the questions, on a very busy day like this. Thank you so much once again. Also, will you be making an announcement later when all these things are fixed?

We'll be making an announcement shortly as we continue to monitor :)

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Originally posted by JUS_kNO

Thank you so much, I'm just worried if it's my wifi problem or not. Cause i can't keep playing in middle of hallway connected to the wall.

I don't think it is - because we're having similar issues with a lot of people. Later on today when those issues are resolved it'll be way easier to figure out if it's a you thing or an us thing!

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Hello! If you are having any issues at all transferring your cosmetics and account to a new console

  • Double check that you're linking the correct Epic Account to your new console. If you have accidentally made a new one, or have logged into the wrong one, sign into the incorrect Epic Account on EGS Desktop and unlink your device. When you go to launch Fall Guys again, it will ask you to sign in again - sign in with the right one!

If you are logged into the right Epic Account and still see no cosmetics, just drop our Support Team a note with your Epic ID and they can help you! https://support.fallguys.com/hc/en-us