7 months ago - FatsharkLev - Direct link

We are aware of an issue currently affecting our console players, whereby progress appears to be missing after the Necromancer update.

Please be assured that your progress is safe and stored on our servers. The issue is lies in accessing this data and we are currently working to resolve this as swiftly as possible.

It’s safe to play currently and test things out, though please note that any progress made during this time will not remain when correct account data is restored.

Important Note for Offline Mode Players:
Please check and ensure you are set to play in Offline mode. You may have launched Vermintide 2 in Online mode by mistake, if your progress appears missing please do not try to copy your Online mode data to Offline or your Offline progress will be lost.

Apologies for the inconvenience in the meantime.

7 months ago - FatsharkLev - Direct link

You can play Online, though sadly any progress made during this time won’t remain once actual progress is restored.

Please do not sync or update your Offline data, as it may impede your actual progress being returned properly. Though I’ve been told it’s safe to play in Offline mode!

7 months ago - FatsharkJulia - Direct link

This should now be resolved in our latest patch for Xbox.

PlayStation next - we’ll keep you posted.

7 months ago - FatsharkLev - Direct link

Patch should now also be live for PlayStation!

7 months ago - FatsharkLev - Direct link

Thanks for confirming. Very glad to hear that :grin:

7 months ago - FatsharkLev - Direct link

Hi @PippinNMerry,

I suspect you may have started brand new progress during the time of this issue. Unfortunately any progress made during this time had to be wiped in order to restore everyone’s existing backend data. Very sorry for the inconvenience :frowning: