[2023] Game Won't launch or Crash on Official Servers

To confirm, does it work as expected on the ‘Modded’ realm?

Sorry for the delayed reply!

As you can launch in Modded realm this indicates the issue is Easy Anti-Cheat related.

Please try the following -

Ensure appropriate Anti-Virus and Firewall exceptions are in place for Vermintide 2 and Easy Anti-Cheat. You’ll need to add the following exceptions:

• vermintide2.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries
• vermintide2_dx12.exe in \Program Files (x86)\Steam\steamapps\common\Warhammer Vermintide 2\binaries_dx12
• EasyAntiCheat.exe in \Program Files (x86)\EasyAntiCheat

Perform a ‘Selective Startup’, which can help to determine if a background application is the culprit:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC
6. Launch Vermintide 2 as normal

If the issue no longer persists after having performed the Selective Startup, you will need to re-enable each of your usual background applications one-by-one until it reoccurs, to determine which is interfering with Easy Anti-Cheat.

Please let me know how this goes.

Hm, I’ve also noticed the following error in your console log -

You need to have the Steam Client running to play the game.

I also recommend to try the following -

• Ensure you have the latest Steam client updates installed
• Try running Steam and Vermintide 2 as Administrator

1. Right-click your Steam App icon on your desktop and select ‘Open file location’
2. Right-click steam.exe and select ‘Properties’
3. Select ‘Compatability’
4. Enable the ‘Run this program as an administrator’ option and select ‘OK’
5. In your Steam library, right-click on Vermintide 2 and select Manage > ‘Browse local files’
6. In the Vermintide 2 directory, go to the ‘binaries’ folder
7. Right-click vermintide2.exe and select ‘Properties’
8. Select ‘Compatability’
9. Enable the ‘Run this program as an administrator’ option and select ‘OK’
10. Try launching Vermintide 2

Hi @JarJarBlunts,

Sorry to hear the solutions above haven’t worked.

I am admittedly stumped by this! From what you’ve told me, it appears you’ve exhausted all of the solutions that we suggest in this scenario.

I would usually point you to Easy Anti-Cheat support, but unfortunately they are no longer accepting support tickets.

In this case, all I can recommend to do is look out for any specific error messages, and perhaps to try running through our EAC solutions a further time (in case you get a different outcome).

Also, you mentioned being able to play for a number of days before the issue started. Did anything change during this time? Any updates to your PC? e.g. OS update, Anti-Virus update etc.? This may be something worth exploring if so.

Alternatively, I’m happy to contact Steam and request a refund on your behalf. I appreciate this isn’t an ideal outcome, but please let me know if this is something you’d wish to do.

Apologies I’ve been unable to be of more help

Hi @JarJarBlunts,

Thanks for the update - that’s quite unusual!

We’re in a difficult spot, as it’s no longer possible for us to query this behaviour with Easy Anti-Cheat support.

The only additional thing I can suggest, would be to try installing Vermintide 2 and Easy Anti-Cheat on a different drive (if possible), to determine if there’s any odd data corruption occuring with the installs on a specific drive.

@JarJarBlunts, thank you for the update! I’m glad to hear that you’ve found a solution/workaround. I’ve made a note of this and will discuss it with the development team.