World of Warships

World of Warships Dev Tracker




19 Nov

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Aloha,

Come join @Kalvothe and I on the official World of Warships Twitch channel, this Friday (20th Nov) from 1700 (5PM) central time to 1900 (7pm) central time!

We'll talk ship, PTS, upcoming content, shoot the ship and play some shooty botes!

twitch.tv/worldofwarships


Don't forget to link your WG and Twitch accounts to receive twitch drops!



Mahalo,

-Hapa

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Muchas gracias @zproxy!

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Ahoy! Looks like you weren't the only one!

https://worldofwarships.com/en/news/public-test/public-test-0911-0912/


Check out PubTest 0.9.11 Round 2 and give it a try!

#anchorsaweigh

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Yes, SailingRobin and T33kanne are excellent shipmates and can happily assist with WOWS Legends questions!

#anchorsaweigh

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If you haven't done so already, create a WGcheck report. It is helpful for the Support team to figure out what is going on with the client and in isolating where the problem is.

#anchorsaweigh

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When in doubt, run a WGcheck report and shoot it over to the Support team for review.

They should be able to isolate where the main issue is with your client and our game server.

#anchorsaweigh

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Would you happen to have the replay of this event? I just want to put the words into context to understand the behavior.

Also, can you run a WGcheck report in case this turns out to be something to be investigated?

Do not post the report here and just hold on to it for now.

#anchorsaweigh

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Great info! Thanks for sharing!

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Ahoy Fleet!

Apologies for the inconvenience. Sometimes our damage control team has to employ fixes during off-hours when the server population is at its lowest.

While players already logged in weren't affected, those trying to log in weren't able to which is why we had to put up the notification.

On rare occasions, the amount of time required tends to extend beyond the window and we do apologize for this.

Currently, the server is up and online! If you're still having problems logging in, shoot a ticket over to the Support team and they will be able to assist you!

#anchorsaweigh

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Armory ships follow the same policy as the ones we sell in the Premium Shop:

If the ship is unused (never used in any battle mode including training rooms) we can refund it


If the ship is used in any battle mode, it is ineligible for a refund

Here's a detailed list of our refund policy. Keep in mind that this article is also used for World of Tanks and World of Warplanes so some of the wording might not be relevant to WOWS but the concept is the same.

https://na.wargaming.net/support/en/products/wows/article/18940/#:~:text=We can offer a refund,goods remain unused or spent.

#anchorsaweigh

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Ahoy Fleet!

This is one of the items that you can check out in Public Test 0.9.11 - Round 2!

https://worldofwarships.com/en/news/public-test/public-test-0911-0912/


Log in and give it a try!

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There are plans to carry out maintenance on WOWS Public Test on Friday, November 20 at 09:00 UTC (12:00 FET)

Patch notes: Fixed an issue when either a screenshot from the past battle or black screen appeared before showing the battle results.

Mahalo,

-Hapa

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    on News - Thread - Direct
Captains, welcome to the Public Test of Updates 0.9.11 and 0.9.12! Read more
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https://blog.worldofwarships.com/blog/97

Please leave feedback below.

Mahalo,

-Hapa


18 Nov

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    Kalvothe on Forums - Thread - Direct

Hey, all

Thanks so much for sharing this with us, and providing us more info on this issue - and I apologize for the delay in getting a response over to you. The good news is, we're working on a fix for this which is slated to be released in 0.9.11.

Thanks again for bringing this up!