nebulaEXE, I've also created a support ticket with no follow up for 2 weeks now. I got rollbacked during that day + my challenge progress was not restored (missing heirloom shards I got that day aswell).
If you're missing content from the reset (more than just Breakout Challenges), then you'll need to create a post with EA so that they can look into your account.
Mine is Diego Maradonut (I linked my Steam account to EA account). My EA ID is nghoaglan. Pls check on this, my badges are lost, my level is reset, my trackers are reset to 0 as well
If you're missing more than just Breakout Challenge progress, then you'll need to create a post with EA so that they can look into your account.
i'm a cosplayer near LA, but something tells me ur not looking for fursuiters 😹
Specifically looking for Apex cosplayers :)
Drop your cosplays here :)
External link →Read moreThey told me that it was impossible.
If you could DM me your case number with Customer Support (should be 8 digits or so), I can have someone take a look into it.
~ Mack.
Hey, all. If you're not seeing Breakout Challenge** progress restored, could you reply or drop me a chat with your username?
Cheers for the usernames so far. Some of y'all have great names. XD
Are you guys aware of other badges still being broken? I’ve got a badge error for Season 5 but the rest have fixed?
Some Ranked Badge and Challenge Progression being lost recently is actively being investigated by the team.
Please keep watch on Socials for a follow-up on when those will be addressed.
But yes, the team is aware of these issues.
~ Mack.
Read moreCan you return my 2000 apex coins that vanished?
Hey there.
Any Apex Coins purchased during last week's incident (Apr 2nd - 3rd) should have already been reapplied to all impacted accounts.
If you still haven't received coins, I would suggest reaching out to Customer Support to look into your account.
~ Mack.
Intended.
This is a Make Good for all players due to the inconveniences caused recently.
The team is working hard to address concerns, we appreciate everyone's patience.
~ Mack.
Slightly related (Shadow Society progress), although I've noticed three of the daily challenges are "giving extra reputation", the only one which actually gave me reputation (both for event progression and to purchase rewards from the shop) was the unmodified "Win 1 match" challenge giving 140 points, with the remaining 1120 not being added (couldn't earn the 140 rep from capturing 5 zones in Lockdown since now it's on mixtape and the few games I managed to play my randoms wouldn't bother with objectives).
Can we have a look into the event challenge too? I’m not gaining reputation after completing the event challenge
Flagged with the team. And added to Trello.
Hello, sorry, is there an official response to the issue of the Amazon Coin Codes being claimable, but not giving ANY of the Coins?
For any issues with purchases involving real world currency, including coin codes, reach out to EA support with proof of purchase.
Thank you, it worked it may be tied to that how news in apex dont work if i use finnish.
We have a fix in the works for this.
Should be addressed in an upcoming patch, so you can continue playing properly in all supported languages.
Apologize for the annoyance around these kinds of issues, we know how annoying they can be.
What about the Breakout challenges?? No way am I gonna do all the Seer, Rampart, and Fuse challenges again.
Separate issue, butit is known and the team is working on it.
I didn't log in after split reset yesterday so I wasn't affected by the rollback. HOWEVER, they still haven't fixed the bronze badges that replaced my plat and diamond badges from previous seasons. The holosprays and profile records are correct. Just the badges that turned into bronzes..
Ranked Badge fix is in progress and we'll see it deployed soon.
I still didn't get my Breakout Legend progression back to normal.
Breakout Challenges are a separate issue, but it is being worked on. Will update the Trello to Fix In Progress once it's closer to being finalized.
Has anyone lost all of their ranked badges and got them back yet?
All of my pred/Master badges are bronze badges now. I still have hollow sprays and weapon charms. And my account stat pages still show the ranks I hit.
I thought this problem would have been resolved since I've seen multiple post about it including people who got pred badges without earning them.
Contacting EA from the website is a mess and near impossible, I follow the website to a page that says "if that doesn't work contact us" then there's no live chat or email from that page and clicking the "contact us" page brings me to another article without a way to contact EA. The only spot I've seen that actually has a place to make a ticket was if I click the "appeal a ban" (I wasn't banned before). Clicking on that lets me make a ticket, but the ticket gets closed without an answer.
Separate issue, but known with a fix in progress. Should see it deployed soonish*.
I don’t have what it takes to survive to 20 ring closes with Maggie and Rampart again, please restore our challenge progress 🙏🏻🙏🏻
Bug is in progress, but it's being a tough one to squash. On Trello for vis.
Same tbh
New legend challenges every two weeks. Next Tuesday will be Loba or Valk.
This is it. ^ Loba is next with her challenges currently set to unlock on April 9. Full schedule and details here.
devtrackers.gg
