EA_Aljo

Hi there, @dariusjmoss 

We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for submitting a dispute, please see the article here. Thank you.

Hi there, @Ferman_out 

We're not able to delete accounts over Answers HQ. For more information on this, please see the article here. Thank you.

@AlexH-Man 

Thank you for the feedback. If you have any other issues, please reach out again.

Hi there, @AlexH-Man 

It sounds like your platform account is already linked to an old EA account that is now disabled. You'll need to contact an advisor so they can assist with this. To get in touch with one, please open a case here. Thanks!

Hi there, @Dmukiapex 

We're not able to help with missing content over Answers HQ. This is something an advisor is going to need to assist with. To get in touch with one, please open a case here. Thank you.

Hello, @MilkYourLizards 

You had posted this in the Madden forums. I moved it to Apex Legends. As far as this issue goes, it's not something we can help with. For more information on bans, as well as instructions for disputing them, please see the following article. Thank you.

Hi there, @Sethidose777 

Unfortunately, we can't help with banned accounts over Answers HQ. For more information on bans, as well as how to dispute them, please see the article here. Thank you.

Hello, @Tamago_1s_Egg 

At the moment the following languages are supported on Answers HQ:

•  ...

Hello, @omppuli 

We're not able to help with banned accounts over Answers HQ. You can submit up 3 disputes. If you haven't used them all up yet, try submitting another to have this reviewed again.

Hi there, @DJLop32 

Try using a Chrome browser in incognito mode. If that works, you should be able to clear your cache and cookies to resolve this.

Hi there, @rollercoaster726 

An advisor might be able to help with this. To get in touch with one, please open a case here. Thank you.

Hello @lsy610416 

At the moment the following languages are supported on Answers HQ:

•  ...

Hi there, @CorkTree 

We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the instructions here. Thank you.

@Fangww1 

Accounts haven't been wiped. You just don't have access to anything on it due to unlinking. You can relink your account again after 6 months pass.

@Boilup4T 

No. The device accounts need to already exist on the same EA account. You can't unlink a PS5 account from one EA account and then link it with a different EA account and have them merge. In order to get everything back on your PS5 account, you'll need to relink it to the original account. However, there is a 6 month wait between linking the account again. 

@Tobes49 

Your accounts need to be on the same EA account. For example, if you have an PlayStation and PC account on the same EA account, those will be merged. You can't move an Xbox gamertag from a different EA account to a the EA account with the accounts you want to merge together. 

The documentation clearly states the accounts must be on the same EA account, as you mentioned. I'll pass on your feedback.

@CrippledRick @Tobes49 

Unfortunately, you'll need to wait for 6 months to pass before linking accounts again in that case. These warnings are detailed in the article about linking/unlinking accounts. In the future, make sure you give it a good read before unlinking an account.

Hello, @CrippledRick 

You'll need to relink the account to get everything back. More information on Cross Progression can be found in the guide here.

Hi there, @ghubtiiox6il 

The ban is for 7 days so that's what you will see for the length of the ban. After those 7 days are up though, you should be able to play again.