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I don't know why they would refer you here as unlinking an account and losing your progress is not a bug. To get your progress back, you'll need to relink the accounts. You'll need to continue working with an advisor to get some help with this.
I don't know why they would refer you here as unlinking an account and losing your progress is not a bug. To get your progress back, you'll need to relink the accounts. You'll need to continue working with an advisor to get some help with this.
Hi there, @LaniMrFPS
We're not able to help with hacked accounts over Answers HQ. An advisor will need to assist with this. To get in touch with one, please open a case here. Thank you.
Hello, @r1m93
We're not able to help with the password to your email. If you need help with your EA account password, please contact an advisor as I mentioned above.
@H8fulGarret wrote:
So long story short: I've got scammed by EA for 1000 Apex Coins, thanks for help, leaving that game...
Those coins were not purchased from us. They were purchased from a 3rd party retailer.
I'm very sorry. We cannot help with codes over Answers HQ. Support also cannot help with codes purchased from 3rd party retailers.
We can help if the purchase was made through the EA App, Xbox or PlayStation stores. If you purchase a code from a 3rd party retailer, you'll need to contact them for assistance.
Hi there, @H8fulGarret
It sounds like you purchased the content from a 3rd party retailer. In that case, the advisor is right. You'll need to contact them for help with either getting a refund or granting a new code.
An advisor is going to need to investigate this for you. Please open a case here to get in touch with one. Thanks!
Hi there, @TristanIsaGINGR
If the email on your account was changed without your knowledge, it's possible you were hacked. An advisor should look into this for you. To get in touch with one, please open a case here. Thank you.
Hello, @ValcBathwater
We cannot help with banned accounts over Answers HQ. For more information on bans as well as instructions for disputing them, please see the article here. I'm now locking this thread since we cannot hel...
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@SilentYuto wrote:
aso what happens after the 3td time?
The ban cannot be lifted at that point and will remain permanently on the account.
We cannot help with bans. We also cannot discuss account issues. There is nothing I can do to help here. If you want to talk to an advisor about this, you'll need to open a case.
Hello, @SilentYuto
I'm sorry to say, we're not able to help with bans over Answers HQ. The only way to potentially get the ban lifted is to submit a dispute by following the instructions in this article. You can dispute the ban...
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I'm sorry to say, there is no way to speak with ToS. The only way to potentially get the ban overturned is to submit a dispute.