Hi @Rocket61mlg,
Our Terms of Service team can take a look at the ban for you if you get in touch with them. To reach them, please fill out the webform. This EA Help guide will share more information to help with that: Get information ab...
Read moreHi @Baizhi223,
I'm so sorry, we can't look into the suspicious activity or the ban for you from the forums. Please follow these steps to help re-secure your account. There may be some steps there that can't be completed while the ban is in place but that's ok, the ban itsel...
Read moreHi @NAAAAIKEEEE,
Oh, hmmm. 🤔
Edit: When you were selecting the help topics, were you able to select a contact option? Were you able to connect through live chat? Or were you able to send in a case using email?
- EA_Lanna
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＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
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Hi @NAAAAIKEEEE,
I'm so sorry, this isn't something I can help you with. We aren't able to make account changes on Answers HQ but our support team can help you if you reach out to them with the request. This EA Help article will share more information: How can I close my EA Account?
- EA_Lanna
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Hi @KitFisto08,
The best way to contact us is by creating an in-game ticket. This sends them details our support team needs to help with mobile requests and means they can help out faster.
Here's how to send in a case from in-game:
devtrackers.gg