Original Post — Direct link

like the title says, the game crashes before getting to the main menu....it happens every time, it was working fine before the console update? its unplayable at this time.

5 months ago - Ubi-MrM - Direct link

@mjrou812 Hi, and welcome to the forum !

I've taken note of your report about a crash happening when launching Assassin's Creed: Valhalla on Xbox Series X, and I'm sorry to hear that this is impacting your experience !

Your message in another thread has been merged to this one, in order to bring it the best possible visibility.

For the purpose of our investigation, in order to isolate the Issue, I invite you to let us know if the problem persists after following the steps of our dedicated troubleshooting guide for Xbox Series, which helps solve most of the Issues encountered on that platform.

If you have questions, or for any other Issue, don't hesitate to reach out !

5 months ago - Ubi-Perseids - Direct link

@mjrou812 Hey! It looks like there was an issue when the Xbox update was released that was causing games to crash. They confirmed this in a Tweet:

"> Can you go ahead and try to reboot your console and let us know if you're still having trouble with the game crashing? Thanks!

4 months ago - Ubi-TheBerry - Direct link

Hey @mjrou812 - just checking in to see if you're still having issues following a reboot or has the Xbox fix done the trick?

4 months ago - Ubi-Keo - Direct link

Hi @mjrou812 sorry for the late response.

Thanks for the update, I'm pleased to hear that you no longer experience any crashes.

I will now lock this thread.

If you have any further issues, please let us know.






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