Original Post — Direct link

i bought the game in a store in my town and when im trying to redeem it it says that the information is unvalid or the code doesnt exist, i dont know what else to do

13 days ago - Ubi-Keo - Direct link

Hi @FearlessRares apologies for the late response.

I am also sorry to hear that you are experiencing an issue redeeming a code. Could you please confirm the following:

  • Which game the code is for?
  • Which platform the code is for?
  • What the code is (game, season pass or additional content)