almost 3 years ago - Ubi-Keo - Direct link

Hello everyone, 

I'd like to reach out to you all with an update. The development team have contacted us and have confirmed this issue should be resolved with the release of Title Update 1.5.1.

You can read the full patch notes here.

The patch will be deployed today at 12 pm UTC/GMT, 1 pm CET, 7 am EST, 4 am PST, and 11 pm AEDT. If you are still experiencing this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team.

When sharing a new report, please can you provide us with the a video which shows the following:

  • You have the latest Title Update installed on your platform. You can check this in the main menu screen before loading your save.
  • That you are unable to progress in the world event "Carpe Diem" as the NPC is missing


Additionally, please ensure that you have an up-to-date save file uploaded to the Cloud. This support article can help you to do this.

We can then use these reports to reopen the investigation should the issue persist following the 1.5.1 update.

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UPDATE:

It appears that some players are still experiencing issues with this world event after the 1.5.1 update, therefore the issue has been reopened.

If you are still experiencing this could you please follow the steps mentioned above.

Thanks.

over 2 years ago - Ubi-Keo - Direct link

Hi Vikings!

As this issue has been resolved with a previous update and we have received no further reports we will now lock this thread.

If you experience the issue again and you are unable to progress in "Carpe Diem" as the NPC is missing then please create a new post and we will look into this further.

Thanks.