Hello everyone,
I'd like to reach out to you all with an update. The development team have contacted us and have confirmed that the following issues should be resolved with the release of Title Update 1.5.1.
- Tyra will jump in the water and won't progress
- Tyra becomes stuck on the shore after crossing the water
- Tyra won't get into the boat to cross the water [Reopened - Fixed in Future Update]
- Tyra becomes stuck after defeating the Muspel patrol [Reopened - Fixed in Future Update]
You can read the full patch notes here.
The patch will be deployed today at 12 pm UTC/GMT, 1 pm CET, 7 am EST, 4 am PST, and 11 pm AEDT. If you are still experiencing this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team.
When sharing a new report, please can you provide us with the a video which shows the following:
- You have the latest Title Update installed on your platform. You can check this in the main menu screen before loading your save.
- That you are unable to progress in the quest "Finding Fritjof"
Additionally, please ensure that you have an up-to-date save file uploaded to the Cloud. This support article can help you to do this.
We can then use these reports to reopen the investigation should the issue persist following the 1.5.1 update.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
UPDATE:
We received reports that some players are still experiencing the following issues:
- Tyra becomes stuck after defeating the Muspel patrol
- Tyra won't get into the boat to cross the water
Both of these issues were reopened and the development team have now confirmed that those issues will be fixed in a future update. We do not have an ETA on when this will be, but as soon as we have more information we will update this thread. Thanks to all of you that provided videos and uploaded your latest save to the cloud, these are no longer required.
There has also been new issue related to this quest that has been reported to the development team:
- Tyra becomes stuck after being escorted to safety outside of the foundry
If you experience this then could you please provide a video demonstrating the issue and upload your latest save to the cloud. The same applies if you experience any other issues related to this quest other than the two mentioned above that will be fixed in the future.
Thank you and apologies for the inconvenience caused.