[2021] Annoying Flickering problem on XBSX

@vatiman @karen4964 Hi, apologies for the late response, this is not a known issue.

Could you both please try the following:

• Changing the HDMI cable and try another HDMI port in your TV
• Check the picture settings on your TV and maybe disable some of the options you may have enabled
• Try plugging the console into another TV to see if the issue persists
• Change the in game setting to Quality rather than Performance Mode or vice versa depending on which setting you have enabled

Can you also both answer the following:

• Have you also experienced this with any other games?
• Do you have the latest game update installed?
• What is the model and size of your TV?

@karen4964 Can you confirm if you also playing on Xbox Series X? And when did this issue start occurring?

@vatiman Hey there,

My apologies for our lateness in replying back here. I completely understand this situation to be unbearable to endure when playing. Please know that this has been shared with the game's team and they are currently looking over this further, they have asked if you have the Option "Depth of field" active and whether disabling it stops the flickering at all? Thank you for bearing with us during this time.

@vatiman Thank you for updating us, and we are so sorry that this is persisting for you. As soon as we have more information from the Game team we will update you. Thanks for all of your patience as we work to resolve this as it is greatly appreciated!

@vatiman We will certainly provide an update once we have more information! I just double checked and the Game team is still investigating. However, thanks so much for your continued patience and understanding!

Hello there @vatiman!

I apologise for the delayed response. I'm sorry to hear that you're still encountering flickering on-screen whilst playing Assassin's Creed: Valhalla. I've checked in with the development team regarding your report, and they're still investigating this issue further. I understand that this may not be the update you were hoping for, and apologise for any disappointment caused.

Any future updates from the investigation will be shared in the News & Announcements forum, so I recommend that you check there regularly for the most up-to-date information.

Please note that the Megathread list is non-exhaustive, and does not contain all ongoing issues or threads. This does not mean that your issue isn't being actively investigated by the development team. If you have any questions or concerns about the investigation, or you would like an update regarding your issue, you are welcome to update this thread and reach out to us at any time. The player support team will do their best to respond to you as soon as they are able to.

Thank you

Hello there @vatiman,

Thank you for reaching out to us, and for sharing your feedback with us. I'm sorry to hear that this issue still persists for you in-game, and is impacting your gameplay experience.

I've taken a look at the investigation, and the team has reported that the issue was unable to be reproduced following the release of TU 1.3.0. I'm sorry to hear that this issue still persists following this Title Update.

I have reached out to the team to let them know that you're still encountering the issue on TU 1.3.1, and to see if there is any additional information we can collect from you that may help with further investigation. Once we have any updates from the team, we will reach out to you within this thread.

Just to confirm, does this flickering issue still persist once you have completed the intro of the game? Have you also tried starting a new save file to see if the flickering occurs on a different save file? If we can establish what additional troubleshooting you have tried, besides testing an alternative monitor and changing your display settings, this may help with the investigation.

Thank you

You're welcome, @vatiman! Thanks for sharing some updated information with us, especially about when the flashing happens in-game and that you have tried another monitor. I've added this to your report to the development team.

Would you be able to provide us with a new video from TU 1.3.1? As the video you've provided was from a few title updates ago, an updated video may be helpful for the development team.

Thanks!