Original Post — Direct link

Hello. This problem has existed for a long time. The old photos I took are visible on the map, but all the photos I took recently disappear.After taking any photo, I can see the photo as in the picture below. But when I exit the game or go to a different region, the yellow photo icon disappears and is not seen again.
The photos I took are shown on the photomod site, but they are not in the game. This problem is only me? Anyone who knows the solution please help. I reinstalled the game from scratch 3 times but it didn't fix it. Are you going to post an update on this? Thank you.

The first photo below is my old photos and it only shows them.


I just took the new photo. The icon of the photo is visible at first, but after closing and opening the game, it disappears and is not seen again.


as it is here.

2 months ago - Ubi-Thrupney - Direct link

Hey there @funkghu , welcome to the forums! Thanks for sending across these images showing that your newly taken photos are gone from the map after a restart - I appreciate you pointing this out.

I've gone ahead and reported this to our teams, so we can investigate further internally, and I'll be back in touch if our teams find that they need further information. Let me know if you've got any questions in the meantime!

2 months ago - Ubi-Thrupney - Direct link

Hey again, @funkghu - thanks for clarifying that it only seems to happen in England. I'll pass that on.

Our teams have asked if this issue continues to occur after further restarts. So, you mentioned your photos are gone after restarting the game - but do additional restarts seem to make a difference?

Can you also see what happens if you just quit out of your save file, and reload into the save, without restarting the game?

Our teams have not been able to reproduce this on our end, so the above information will be really helpful for investigating this further. Please let me know if I can clarify these questions at all 🙂

about 2 months ago - Ubi-LadyBlue - Direct link

Thank you so much for grabbing us all of that information along with the images @funkghu.

I have gone ahead and made sure this was added to the report to help the teams with the investigation.

My apologies for the inconvenience caused in the meantime and feel free to reach out if you have any other questions.

about 2 months ago - Ubi-Froggard - Direct link

No worries @Funkghu . If the dev team need any further information, we will ask on here but we can also reach out to you personally through a support ticket if needed. Thanks again 🙂

about 1 month ago - Ubi-Keo - Direct link

Hi @funkghu the development team have asked if you are still experiencing this issue after installing the 1.5.3 update?