Original Post — Direct link

Hello Ubisoft,

I recently bought and began playing Valhalla. For about 20 mins the game ran fine, but there is a completely white screen when gameplay begins. My Graphics driver is Intel and not Nvidia and I have already tried deleting Cache and Temp files. I have also read all threads on this topic, but there is no resolution. Please advise.

almost 3 years ago - Ubi-Keo - Direct link

Hi @charudatt apologies for the late response.

I am also sorry to hear that you are encountering a white screen during gameplay.

You mentioned that your graphics driver in Intel and not Nvidia. If you have an Nvidia graphics card but the game is running off your Intel graphics card then please follow the steps in the support article here to switch to Nvidia as your dedicated GPU.

Could you also take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.