about 1 year ago - Ubi-Keo - Direct link

Hi @Haruchai01 apologies for the late response.

I'm also sorry to hear that the PC troubleshooting did not work.

Although the Intel Iris XE GPU may be able to run some games it is not officially supported for Assassin's Creed Valhalla. I checked the specifications with the lowest GPU suggested on the minimum requirements and it was scored lower.

As you have already set the graphics to the lowest and gone through the general PC troubleshooting then it may not be possible to run the game.

However, you could also try the following:

  • Try reinstalling the game and ensure you have installed it on the same drive as the Ubisoft Connect launcher
  • Do a System File Check for any corrupted system files
  • Launch the game in offline mode
  • Try performing a clean boot. This process will help ensure there are no background programs or applications possibly interfering with your game.