[2022] [RESOLVED] Unable to collect shard in "Counting Sheep" | POST HERE

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein the Fairy Pools shard could not be collected after killing the NPC in the quest 'Counting Sheep' should be resolved with the release of Title Update 1.6.2 which is available now. You can read the full patch notes here. Please note that this particular issue is not listed on the patch notes but should have been resolved.

If you are still experience this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team. When sharing a new report, please can you provide us with the a video which shows the following:

• You have the latest Title Update installed on your platform. You can check this in the main menu screen.
• That you are still unable to collect the Fairy Pools shard from the NPC or that it hasn't automatically been added to your inventory.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here.