Original Post — Direct link

Since the last update of Connect challenges the Jomsviking fellas have vanished from the map. Every day, I've fast-travelled around England but there are none anywhere. The River Raid guys are still available but they don't count for Connect challenges.

about 3 years ago - ubi-smash - Direct link

Hey @rctx81, sorry for the hiccup this issue has caused in your Weekly Challenge. If you have exhausted all steps from our PS4 Troubleshooting Guide, could you share a short video clip of your settlement and also make sure that you have your latest save uploaded to the Cloud (It will have a small cloud icon in the save slot)? This will provide some information for our team review if the issue persists.

about 3 years ago - ubi-smash - Direct link

Hey @rctx81, sorry for the hiccup this issue has caused in your Weekly Challenge. If you have exhausted all steps from our PS4 Troubleshooting Guide, could you share a short video clip of your settlement and also make sure that you have your latest save uploaded to the Cloud (It will have a small cloud icon in the save slot)? This will provide some information for our team review if the issue persists.

about 3 years ago - ubi-smash - Direct link

Hey @rctx81, sorry for the hiccup this issue has caused in your Weekly Challenge. If you have exhausted all steps from our PS4 Troubleshooting Guide, could you share a short video clip of your settlement and also make sure that you have your latest save uploaded to the Cloud (It will have a small cloud icon in the save slot)? This will provide some information for our team review if the issue persists.

almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 We are not aware of any issues with Jomsviking's not appearing in the game.

As this is related to the online connection could you please go through the connectivity troubleshooting then try again if you are still experiencing this issue.

If the issue persists please let us know and I will inform the Assassin's Creed Valhalla team.

almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 We are not aware of any issues with Jomsviking's not appearing in the game.

As this is related to the online connection could you please go through the connectivity troubleshooting then try again if you are still experiencing this issue.

If the issue persists please let us know and I will inform the Assassin's Creed Valhalla team.

almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 We are not aware of any issues with Jomsviking's not appearing in the game.

As this is related to the online connection could you please go through the connectivity troubleshooting then try again if you are still experiencing this issue.

If the issue persists please let us know and I will inform the Assassin's Creed Valhalla team.

almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 I have merged your posts with another thread I found for this issue which you also commented on.

After looking into this again I can see that the development team were made aware of this issue and have investigated, but were unable to reproduce it. Can you please confirm the following:

  • What was the last thing you did in game before you noticed the Jomsviking's had disappeared. A main quest, side quest or river raid?
  • Have you levelled up Eivor since noticing the Jomsviking's had disappeared? If not can you try doing this and confirm if the Jomsviking's reappear


If the issue still persists could you please provide a video to show the Jomsviking is not at the dock in the settlement or anywhere else on the map.

@rctx81 Apologies for the late response. Can you confirm if you are still experiencing issues with Jomsviking's not appearing?

@Shade_587 @ImaginaryRuins Thanks for the update. If you experience the issue again can you please post on this thread, thanks.


almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 I have merged your posts with another thread I found for this issue which you also commented on.

After looking into this again I can see that the development team were made aware of this issue and have investigated, but were unable to reproduce it. Can you please confirm the following:

  • What was the last thing you did in game before you noticed the Jomsviking's had disappeared. A main quest, side quest or river raid?
  • Have you levelled up Eivor since noticing the Jomsviking's had disappeared? If not can you try doing this and confirm if the Jomsviking's reappear


If the issue still persists could you please provide a video to show the Jomsviking is not at the dock in the settlement or anywhere else on the map.

@rctx81 Apologies for the late response. Can you confirm if you are still experiencing issues with Jomsviking's not appearing?

@Shade_587 @ImaginaryRuins Thanks for the update. If you experience the issue again can you please post on this thread, thanks.


almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 I have merged your posts with another thread I found for this issue which you also commented on.

After looking into this again I can see that the development team were made aware of this issue and have investigated, but were unable to reproduce it. Can you please confirm the following:

  • What was the last thing you did in game before you noticed the Jomsviking's had disappeared. A main quest, side quest or river raid?
  • Have you levelled up Eivor since noticing the Jomsviking's had disappeared? If not can you try doing this and confirm if the Jomsviking's reappear


If the issue still persists could you please provide a video to show the Jomsviking is not at the dock in the settlement or anywhere else on the map.

@rctx81 Apologies for the late response. Can you confirm if you are still experiencing issues with Jomsviking's not appearing?

@Shade_587 @ImaginaryRuins Thanks for the update. If you experience the issue again can you please post on this thread, thanks.


almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 I'm pleased to hear that you were able to find a Jomsviking.

Thanks for your feedback, I will pass this onto the dev team.

almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 I'm pleased to hear that you were able to find a Jomsviking.

Thanks for your feedback, I will pass this onto the dev team.

almost 3 years ago - Ubi-Keo - Direct link

@spirantcrayon22 I'm pleased to hear that you were able to find a Jomsviking.

Thanks for your feedback, I will pass this onto the dev team.

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @Metroid_Meister!

I'm sorry to hear you're unable to recruit any Jomsviking in-game. Are these only the Jomsviking you can purchase from settlements, or does it also include Jomsvikingr you can find at the River Raid hut in Ravensthorpe?

Would you be able to send us a video that shows these missing Jomsviking so we can pass it along to the developers for further investigation?

Thanks!

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @Metroid_Meister!

I'm sorry to hear you're unable to recruit any Jomsviking in-game. Are these only the Jomsviking you can purchase from settlements, or does it also include Jomsvikingr you can find at the River Raid hut in Ravensthorpe?

Would you be able to send us a video that shows these missing Jomsviking so we can pass it along to the developers for further investigation?

Thanks!

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @Metroid_Meister!

I'm sorry to hear you're unable to recruit any Jomsviking in-game. Are these only the Jomsviking you can purchase from settlements, or does it also include Jomsvikingr you can find at the River Raid hut in Ravensthorpe?

Would you be able to send us a video that shows these missing Jomsviking so we can pass it along to the developers for further investigation?

Thanks!

over 1 year ago - Ubi-Keo - Direct link

Hi Vikings!

We have not received any reports of this issue for quite sometime. However, after thorough investigation the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.

I understand that this is not the outcome you were hoping for and can only apologise.

As the issue will no longer be investigated, I will now lock this thread and mark it as resolved.