[2022] [RESOLVED] Unable to open cell door with key in Anderitum Raven Challenge when the key is stolen | POST HERE

Hi @max-attac @krillekanin @lopeyolheg I'm sorry to hear that you are now experiencing an issue opening the cell door after collecting the key.

Could you please provide a video which shows the following:

• You have the latest Title Update installed on your platform. You can check this in the main menu screen.
• That you are unable to use the key on the cell door

Additionally, please ensure that you have an up-to-date save file uploaded to the Cloud. The support article here can help you to do this.

Hi @firito77 thanks for the update.

@krillekanin @LopeyOlheg @max-attac I have created a new thread for this issue as the original issue was resolved with the update.

I have reported this to the development team so they can investigate further.

Could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

@gregske_001 thanks for providing a video demonstrating the issue, I have forwarded this on to the development team.

@SurrealDragon97 @KentJMRosario @JLL77 @la-tempete I can understand your frustration and I can only apologise that you have now encountered a new issue after the update fixed the original issue.

I will update this thread as soon as I have more information for you.

Hi everyone,

As I previously advised this issue has been reported to the development team to investigate.

In the meantime @sym73 has kindly provided a workaround to obtain the Gold medal.

Could you please try the workaround and confirm if it works for you.

• Run a first trial, ensure to assassinate Goliath (in automatic stealing key) and without opening any chest, open the door and escape with prisoner (you can assassinate everyone you want it is just important not to open any chests and complete the mission)

• In the end mission report choose “Restart Trial” (without exiting or doing anything else, just repeat trial)

• Immediately run second trial, opening every treasure chest, and STEAL the key from Goliath as intended, don’t assassinate anyone and stay stealthy, opening the cell door should now work and you can escape with prisoner to obtain the Gold medal.

Hi Vikings!

The development team are intending to fix this with a future update, however we have no information on when the update will be released.

I can understand your frustration and I can only apologise for the inconvenience caused.

As soon as we have more information for you we will update this thread.