Original Post — Direct link

After the dlc got installled, i verfied the data, i uninstalled and reinstalled everything but it stil crashes everytime it reaches to the starting intro before i can see the "play, load game.." picture in the game.

about 2 years ago - Ubi-Keo - Direct link

Hi @dorra1000000 apologies for the late response.

I am also sorry to hear that you are experiencing crashes in Assassin's Creed Valhalla.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

about 2 years ago - Ubi-Keo - Direct link

Hi @dorra1000000 I'm sorry to hear that the troubleshooting has not resolved the issue. 

I will create a support case for you shortly so that our Customer Support team can investigate this further. You will receive an email explaining how to access your support case and what additional information we require from you.

With regards to the next patch update, we have no information about this at the moment.

Please keep checking the News & Announcements forum for updates.